PJ46058: YOU CAN'T CLOSE THE WORK DETAILS PAGE IF A CASE SOLUTION IS ASSOCIATED WITH AN EDS IN IBM CONTENT NAVIGATOR 3.0.7

IBM Case Manager V5.3.3 Interim Fix 12 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 12 for Windows
IBM Case Manager V5.3.3 Interim Fix 12 for Suse Linux
IBM Case Manager V5.3.3 Interim Fix 12 for Linux
IBM Case Manager V5.3.3 Interim Fix 12 for AIX
IBM Case Manager V5.3.3 Interim Fix 10 for AIX
IBM Case Manager V5.3.3 Interim Fix 10 for Linux
IBM Case Manager V5.3.3 Interim Fix 10 for SUSE Linux
IBM Case Manager V5.3.3 Interim Fix 10 for Windows
IBM Case Manager V5.3.3 Interim Fix 10 for Linux forZ
IBM Case Manager V5.3.3 Interim Fix 6 for AIX
IBM Case Manager V5.3.3 Interim Fix 6 for Windows
IBM Case Manager V5.3.3 Interim Fix 6 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 6 for Linux
workflow.20001.delta.repository
IBM Case Manager V5.3.3 Interim Fix 7 for AIX
IBM Case Manager V5.3.3 Interim Fix 7 for Linux
IBM Case Manager V5.3.3 Interim Fix 7 for Windows
IBM Case Manager V5.3.3 Interim Fix 7 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 8 for AIX
IBM Case Manager V5.3.3 Interim Fix 8 for Linux
IBM Case Manager V5.3.3 Interim Fix 8 for Windows
IBM Case Manager V5.3.3 Interim Fix 9 for AIX
IBM Case Manager V5.3.3 Interim Fix 9 for Linux
IBM Case Manager V5.3.3 Interim Fix 9 for Windows
IBM Case Manager V5.3.3 Interim Fix 9 for Linux for Z
IBM Case Manager V5.3.3 Interim Fix 10 for AIX
IBM Case Manager V5.3.3 Interim Fix 10 for Linux
IBM Case Manager V5.3.3 Interim Fix 10 for SUSE Linux
IBM Case Manager V5.3.3 Interim Fix 10 for Windows
IBM Case Manager V5.3.3 Interim Fix 10 for Linux for Z

APAR status

• Closed as program error.

Error description

• Closing the Work Details page for a work item fails if
  properties are associated with an external data service (EDS)
  after you upgrade to IBM Content Navigator 3.0.7.
  
  The browser console logs the following error:
  
  TypeError: obj2 is null
  dojo.js.07274e22538bced20093d4b28e55c359.jgz line 166 > Function
  line 3 > eval:452:15
  
     simpleObjectsEqual /ICMClient/icm/model/_Utils.js:452
  
     _simpleObjectsEqual
  /ICMClient/icm/model/PropertyEditable.js:796
  
     _initializeFromParameters
  /ICMClient/icm/model/PropertyEditable.js:319
  
     _initializeFromWorkItem /ICMClient/icm/icm.js:800
  
     _onWorkItemRefresh /ICMClient/icm/icm.js:819
  
     Dojo 2
  
     _refreshFromServiceResult /ICMClient/icm/icm.js:40466
  
     _stepElementServiceCompleted /ICMClient/icm/icm.js:40351
  
     requestCompleteCallback /ICMClient/icm/icm.js:40344
  
     _onFinished
  https://contentnavigator-dev.hban.us/navigator/ecm/ecm.js.1f9d94
  9d42a9046e8672f6b535ff6e96.jgz:51367
  
     onreadystatechange
  https://contentnavigator-dev.hban.us/navigator/ecm/ecm.js.1f9d94
  9d42a9046e8672f6b535ff6e96.jgz:51109
     hitch Dojo
  
  
  PRODUCTS AFFECTED
  IBM Business Automation Workflow
  Case Manager
  

Local fix

Problem summary

• No additional information is available.
  

Problem conclusion

• A fix that ensures you can close the Work Details page when a
  case solution is associated with an EDS after you upgrade to
  Content Navigator 3.0.7 is planned for inclusion in a future
  release of Case Manager V5.3.3 and Business Automation Workflow.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CASE MGR CLIENT

• Fixed component ID

  5725A1501

Applicable component levels