Troubleshooting
Problem
Users which belong to Consumer roles can't access dashboards at all.
Upon giving full permissions on the given dashboards, users were able to open them but couldn't see the content in them. It comes out blank and sometimes throw some errors depending upon what permissions the user has
Upon giving full permissions on the given dashboards, users were able to open them but couldn't see the content in them. It comes out blank and sometimes throw some errors depending upon what permissions the user has
Symptom
- Users were having "run" permissions on Dashboards and were able to open dashboards but no content was getting displayed.
- Users were having 'Read" permissions on Packages that were in use
Cause
The permissions were required on the source directories (Folders) as well.
As consumers didn't have access to team content and so its folders were still inaccessible, due to which users were not able to see any data in the dashboards
As consumers didn't have access to team content and so its folders were still inaccessible, due to which users were not able to see any data in the dashboards
Resolving The Problem
As soon as the permissions on the folders were given where packages and datasets were, user was able to see content in dashboards.
For dashboards to work, users need to have following permissions:
For dashboards to work, users need to have following permissions:
- Run Permission on Dashboard
- Read permission on Packages/ data module / data set
- Read permission on folders where we store packages and other sources
Note: In case Admins don't want users to see the folders, they can hide the folders. Hidden folders would still have permissions but would be hidden to user or group or role
Document Location
Worldwide
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Document Information
Modified date:
28 December 2020
UID
ibm16391588