Error: E-JPR-000-000: Failed to connect; ProbeException: Fail to start Transport module for connection; NoClassDefFoundError: jav a.util.Base64; ClassNotFoundException: java.util.Base64

Question & Answer

Question

How to fix Error: E-JPR-000-000: Failed to connect; ProbeException: Fail to start Transport module for connection; NoClassDefFoundError: java.util.Base64; ClassNotFoundException: java.util.Base64 ?

Cause

keyStorePassword not correct.

Answer

While trying to start the Message bus probe, below errors can be seen :

Error: E-JPR-000-000: Fail to start Transport module for connection
Error: E-JPR-000-000: Failed to connect; ProbeException: Fail to start Transport module for connection; NoClassDefFoundError: java.util.Base64; ClassNotFoundException: java.util.Base64

It turns out that the keyStorePassword was encrypted and SSL was not enabled.

In this case, it is recommended to change in the httpWebhookTransport.properties file the keyStorePassword from encrypted to plain text password.

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHTQ","label":"Tivoli Netcool\/OMNIbus"},"ARM Category":[{"code":"a8m500000008a8TAAQ","label":"Probes->1 Individual Probes->Message Bus JSON XML nco_p_message_bus"}],"ARM Case Number":"","Platform":[{"code":"PF016","label":"Linux"}],"Version":"8.1.0"}]

Product Synonym

nco_p_message_bus

Was this topic helpful?

Document Information

Modified date:
21 December 2020

UID

ibm16391008

Tips