IBM Support

IT35184: THE DATA COLLECTOR SHOWS: "PM CACHING UPLOAD..." IN STORAGE INSIGHTS GUI EVEN IF IT'S UPGRADED.

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APAR status

  • Closed as program error.

Error description

  • The data collector is upgraded but the status still appears in
the Storage Insights GUI as: "PM caching upload...
Restarting
the data collector doesn't refresh the status.

Local fix

  • Contact the Storage Insights support.

Problem summary

  • ****************************************************************
* USERS AFFECTED:                                              *
* IBM Storage Insights users upgrading the data collector      *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* The Storage Insights data collector is upgraded              *
* (as expected) but the status still appears in the            *
* Storage Insights GUI as:                                     *
* "PM caching upload... Restarting"                            *
* and the data collector doesn't refresh the status.           *
****************************************************************
* RECOMMENDATION:                                              *
****************************************************************

Problem conclusion

  • The fix for this APAR is targeted for the following release:

IBM Storage Insights 1Q21   [ 5.4.1-IBM-SI-Patch ]
IBM Storage Insights 1Q21   [ IBM-SI-54X ]

( release target 1Q 2021 / March )

The target dates for future releases do not represent a formal
commitment by IBM. The dates are subject to change without
notice.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT35184
    • 

  • Reported component name
    STORAGE INSIGHT
    • 

  • Reported component ID
    5608TPCSI
    • 

  • Reported release
    541
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2020-12-07
    • 

  • Closed date
    2021-01-15
    • 

  • Last modified date
    2021-02-25
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    STORAGE INSIGHT
    • 

  • Fixed component ID
    5608TPCSI
    • 



Applicable component levels


    








      
              
                            

              

              [{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"541"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            08 February 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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