Direct links to fixes
APAR status
Closed as program error.
Error description
When you try to create a case, it fails with a "org.apache.axis2.AxisFault: HTTP ( 401 ) Unauthorized address" error. The error in the IBM Business Automation Workflow server log is similar to the following error: org.apache.axis2.AxisFault: HTTP ( 401 ) Unauthorized address : https://[host]:[port]/bpmjaxws2/BPMWSAPISoapService?wsdl at com.ibm.ws.websvcs.transport.http.SOAPOverHTTPSender.processStat usCode(SOAPOverHTTPSender.java:3763) at com.ibm.ws.websvcs.transport.http.SOAPOverHTTPSender.send(SOAPOv erHTTPSender.java:635) at com.ibm.ws.websvcs.transport.http.HTTPTransportSender.invoke(HTT PTransportSender.java:386) at org.apache.axis2.engine.AxisEngine.send(AxisEngine.java:556) at org.apache.axis2.description.OutInAxisOperationClient.send(OutIn AxisOperation.java:406) at org.apache.axis2.description.OutInAxisOperationClient.executeImp l(OutInAxisOperation.java:229) at org.apache.axis2.client.OperationClient.execute(OperationClient. java:165) at org.apache.axis2.jaxws.core.controller.impl.AxisInvocationContro ller.execute(AxisInvocationController.java:578) at org.apache.axis2.jaxws.core.controller.impl.AxisInvocationContro ller.doInvoke(AxisInvocationController.java:127) at org.apache.axis2.jaxws.core.controller.impl.InvocationController Impl.invoke(InvocationControllerImpl.java:93) at org.apache.axis2.jaxws.client.proxy.JAXWSProxyHandler.invokeSEIM ethod(JAXWSProxyHandler.java:419) at org.apache.axis2.jaxws.client.proxy.JAXWSProxyHandler.invoke(JAX WSProxyHandler.java:213) at com.sun.proxy.$Proxy135.updateCaseProperties(Unknown Source) at com.ibm.icm.ejb.WsClientService.invokeUpdateCaseTaskProperties(W sClientService.java:392) at com.ibm.icm.ejb.WsClientService.invokeUpdateCaseProperties(WsCli entService.java:106) at com.ibm.icm.ejb.EJSRemote0SLWsClientService_a1bd5728.invokeUpdat eCaseProperties(EJSRemote0SLWsClientService_a1bd5728.java) at com.ibm.icm.ejb._WsClientServiceInterface_Stub.invokeUpdateCaseP roperties(_WsClientServiceInterface_Stub.java:1) at com.ibm.casemgmt.intgimpl.eventhandler.CaseUpdateEventHandler.ba wSyncUpContentObject(CaseUpdateEventHandler.java:167) at com.ibm.casemgmt.intgimpl.eventhandler.CaseUpdateEventHandler.ha ndleEvent(CaseUpdateEventHandler.java:89) at com.ibm.casemgmt.intgimpl.eventhandler.CaseEventHandler.onEvent( CaseEventHandler.java:87) at com.filenet.engine.handlers.EventActionWrapper.onEvent(EventActi onWrapper.java:60) at com.filenet.engine.queueitem.SubscriptionProcessor.execute(Subsc riptionProcessor.java:1254) at com.filenet.engine.queueitem.SubscriptionProcessor.fireOrQueue(S ubscriptionProcessor.java:1071) at com.ibm.casemgmt.intgimpl.eventhandler.StageEventHandler.updateS tageInCase(StageEventHandler.java:84) at com.ibm.casemgmt.intgimpl.eventhandler.StageEventHandler.onEvent (StageEventHandler.java:52) PRODUCTS AFFECTED IBM Business Automation Workflow
Local fix
Problem summary
This error occurs when case stages is configured on a case type and the case type has a Business Automation Workflow process activity configured with a precondition against a stage.
Problem conclusion
A fix is available or will be available that prevents the org.apache.axis2.axisfault error from occurring when the process in the case has a precondition against a stage.
Temporary fix
Comments
APAR Information
APAR number
JR62983
Reported component name
BUS AUTO WORKFL
Reported component ID
5737H4100
Reported release
J00
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-11-02
Closed date
2020-11-30
Last modified date
2020-11-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BUS AUTO WORKFL
Fixed component ID
5737H4100
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"19.0.0.1"}]
Document Information
Modified date:
14 December 2020