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Error CNC-GEN-2107 is logged in cogaudit.log

Question & Answer


Question

The following error is logged in cogaudit.log. Please tell us how to deal with it.
CNC-GEN-2107 An unexpected error has occurred. The message is : RequestOperation = release  ERROR : CM-REQ-4342 An error occurred with the client.

Answer

There is a case that this error occurs by leaving the browser you were operating without closing it and restarting the operation with that browser after the session timed out.
If you can confirm such operation from cogaudit.log, this error will be a harmless other than increasing the output of log, so you can safely ignore it. Also, when you finish the operation, please close the browser to suppress the output of unnecessary messages.

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"ARM Category":[{"code":"a8m50000000Cl3zAAC","label":"Administration"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]

Document Information

Modified date:
29 November 2020

UID

ibm16373458