APAR status
Closed as program error.
Error description
When a message is uploaded to DC1 but extracted from DC2 about 15-20 seconds later, B2B Integrator Mailbox Extract Service throws an exception about the message not existing. The following error is recorded in the logs: [2019-12-18 17:57:47.749] ERROR [MailboxExtractBeginService] - setting WFC Status to ERROR with Advanced Status [Mailbox Message Not Found Error] [2019-12-18 17:57:47.749] ERROR [1573736267749] The specified message 'cea918a0-bb38-11e9-b418-3bc5c51eade0' does not exist.
Local fix
B2BISFG-54274
Problem summary
Users Affected: All Problem Description: [1573736267749]com.sterlingcommerce.woodstock.distmailbox.except ion.MessageDoesNotExistException: The specified message 'aaa888a8-aa44-44a4-a444-0aa0a00aaaa0' does not ex\ ist.[2019-11-14 07:57:47.749] ERRORDTL [1573736267749]com.sterlingcommerce.woodstock.distmailbox.except ion.MessageDoesNotExistException: The specified message 'aaa888a8-a\ a44-44a4-a444-0aa0a00aaaa0' does not exist. at com.ibm.b2b.services.distmailbox.MailboxSession.beginMessageExtr action(MailboxSession.java:1246) at com.ibm.b2b.services.distmailbox.MailboxSession.beginMessageExtr action(MailboxSession.java:1984) at com.sterlingcommerce.woodstock.services.mailbox.MailboxExtractBe ginService.primitiveProcessData(MailboxExtractBeginService.java: 177) at com.sterlingcommerce.woodstock.services.mailbox.MailboxService$1 .run(MailboxService.java:138) at com.sterlingcommerce.woodstock.mailbox.db.DatabaseOperation.runC ontained(DatabaseOperation.java:102) at com.sterlingcommerce.woodstock.services.mailbox.MailboxService.p rocessData(MailboxService.java:135) at com.sterlingcommerce.woodstock.workflow.activity.engine.Activity EngineHelper.invokeService(ActivityEngineHelper.java:1826) at com.sterlingcommerce.woodstock.workflow.activity.engine.Activity EngineHelper.nextMainLogic(ActivityEngineHelper.java:631) at com.sterlingcommerce.woodstock.workflow.activity.engine.Activity EngineHelper.next(ActivityEngineHelper.java:362) at com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe ner.doWork(WorkFlowQueueListener.java:459) at com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe ner.run(WorkFlowQueueListener.java:240) at com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe ner.onMessage(WorkFlowQueueListener.java:197) at com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe ner.onMessage(WorkFlowQueueListener.java:184) at com.sterlingcommerce.woodstock.workflow.queue.wfTransporter.run( wfTransporter.java:447) at com.sterlingcommerce.woodstock.workflow.queue.BasicExecutor$Work er.run(BasicExecutor.java:508) at java.lang.Thread.run(Thread.java:812) Platforms Affected: All
Problem conclusion
Resolution Summary: A code fix is provided. Fixed the logic in processing messages in the replication queue manager. Delivered in: 6000303 6000203
Temporary fix
Comments
APAR Information
APAR number
IT31992
Reported component name
STR B2B INTEGRA
Reported component ID
5725D0600
Reported release
602
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-02-25
Closed date
2020-11-11
Last modified date
2020-12-07
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STR B2B INTEGRA
Fixed component ID
5725D0600
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"602"}]
Document Information
Modified date:
08 December 2020