IT34773: IBM SPECTRUM PROTECT PLUS USER INTERFACE SHOWS 'CONFLICTING OPTIONS DETECTED' POP UP DIALOG IN BACKUP OPTIONS WIZARD

APAR status

• Closed as program error.

Error description

• Problem:
  The IBM Spectrum Protect Plus backup wizard set options
  panel might display a pop up dialog for a selected VMware
  guest with information similar to the following example:
  
  "Conflicting Options Detected
  
  Conflicting options have been
  detected for the vm <vmname>.
  To fix this conflict, you can override to options
  on vm <vmname> or cancel the changes to
  keep the parent options.
  
  vCenter name
  |> Datacenter name
  
  |>Folder (conflict: [conflicting option])
   |> Subfolder (conflict: [conflicting option])
   |> VMname
  
  The dialog
  displays folders in the vSphere hierarchy for which a
  conflicting option was detected. The path shown can be
  incomplete (e.g. missing intermediate folders) or the VM being
  referenced is not shown in the correct folder. It might for
  example be located in a different folder at the same level from
  the parent folder.
  
  IBM Spectrum Protect Versions Affected:
  IBM Spectrum Protect Plus 10.1.x
  
  Initial Impact:
  Medium
  
  Additional Keywords: SPP, SPPLUS, TS003974965, GUI,
  Conflict
  

Local fix

• Explicitly set the conflicted property on the conflicted item.
  For example, if the proxy selection is in conflict for a VM,
  explicitly setting the proxy selection for that VM will resolve
  the issue.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.x                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * see ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply the fixing level when available. This problem is       *
  * currently projected to be fixed in IBM Spectrum Protect Plus *
  * level 10.1.7 ifx2 and 10.1.8                                 *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• The IBM Spectrum Protect Plus UI was improved to display the
  sources of a conflict for an options conflict. These sources now
  provide enough information for a user to resolve the source of
  the conflict or set the option value for an object directly to
  resolve the conflict (i.e., override the conflicting option).
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels