IBM Support

FlexNet licensing error -103: Terminal Server remote client not allowed

Troubleshooting


Problem

You see this error message when you run IBM Rhapsody with a node-locked license and you connect to that machine by Remote Desktop (RDP), or when you run IBM Rhapsody on a Terminal Server.

Symptom

You see the following error message: FlexNet error message -103: Terminal Server remote client not allowed.

Cause

FlexNet does not allow a node-locked uncounted license to use by remote access.

Diagnosing The Problem

You see the error message when you launch IBM Rhapsody by using an RDP connection.

Resolving The Problem

Node-locked licenses do not work under Windows Remote Desktop or Terminal Services.
Floating licenses work under such an environment.

Document Location

Worldwide

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSB2MU","label":"IBM Engineering Systems Design Rhapsody"},"ARM Category":[{"code":"a8m50000000CjUKAA0","label":"Rhapsody->General Product Information->Licensing"}],"ARM Case Number":"TS004434220","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]

Product Synonym

Rational Rhapsody

Document Information

Modified date:
27 May 2022

UID

ibm16359459