Troubleshooting
Problem
Using IBM Rhapsody on a Microsoft Windows machine with dual monitors connected, shows dialog windows with missing icons or input fields on the 2nd monitor.
Symptom
Some dialog windows, like Feature dialog, Search & Replace windows, have missing icons or input fields on the 2nd monitor.
Cause
This effect is caused by internal display manager and graphic libraries used with IBM Rhapsody.
Environment
Windows 10 system with more that 1 monitor connected.
Diagnosing The Problem
Open the dialog windows and move them to the 2nd monitor. Elements disappear. Move the windows back to the 1st monitor, you can see and use the elements.
Resolving The Problem
In Windows 10 settings, configure the second monitor to be on the right because buggy effect occurs only when the 2nd monitor is used on the left of the 1st monitor.
Document Location
Worldwide
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Product Synonym
Rational Rhapsody
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Document Information
Modified date:
27 May 2022
UID
ibm16359451