Troubleshooting
Problem
DOORS client context menu does not display OSLC link creation options
Symptom
After you set up OSLC integration between DOORS and IBM Engineering Workflow Management (EWM, formerly RTC), DOORS client is not able to display OSLC link creation menu.
There is no option to create OSLC links of the following types: Affected by, Implemented by, and Tracked by.
However, DOORS Web Access is able to display OSLC link creation menu options.
The following 3 link types are displayed: Affected by, Implemented by, and Tracked by.
The issue can be reproduced in the following environments:
Environment 1:
DOORS database server 9.7.2
DOORS Web Access 9.7.2
DOORS client 9.7.1
Environment 2:
DOORS database server 9.7.1
DOORS Web Access 9.7.1
DOORS client 9.7.1
This issue cannot be reproduced in the following environments:
Environment 1:
DOORS database server 9.7.2
DOORS Web Access 9.7.2
DOORS client 9.7.2
Environment 2:
DOORS database server 9.7.1
DOORS Web Access 9.7.1
DOORS client 9.7.2
Cause
There is a problem with DOORS client version 9.7.1 (and other earlier versions).
Environment
DOORS database server 9.7.1
DOORS Web Access 9.7.1
DOORS client 9.7.1
Resolving The Problem
Use DOORS client 9.7.2.
Note: DOORS client 9.7.2 can be used with DOORS database server 9.7.1 and DOORS Web Access 9.7.1.
Document Location
Worldwide
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"ARM Category":[{"code":"a8m50000000CipXAAS","label":"DOORS->OSLC"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]
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Document Information
Modified date:
27 October 2020
UID
ibm16350053