IBM Support

Index Out of Range Error When Running setup_console on AWS QRadar 7.3.2 Console

Troubleshooting


Problem

While setting up a QRadar 7.3.2 Console in AWS with setup_console script, receiving error "Index out of Range".

Cause

The error occurs because the script expects there to be only 2 DNS servers listed in /etc/resolv.conf

Resolving The Problem

You can resolve the issue by editing /etc/resolv.conf and ensuring that there are only 2 DNS servers listed. You can add the extra DNS entry back after the script completes, or wait for a reboot.
Note: It is recommended to have two DNS servers.

Document Location

Worldwide

[{"Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwszAAA","label":"Install"}],"ARM Case Number":"TS004053303","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.3.2"}]

Document Information

Modified date:
14 October 2020

UID

ibm16348028