Troubleshooting
Problem
After upgrading to 11.1.7 version. You might get an error when you start cognos service.
checking the subject Alternative name failed and it stopped to start the service.
Cause
In 11.1.7 we need to use FQDN for all the server references.
Resolving The Problem
Go to cognos configuration
Change every server name or IP address to FQDN
Document Location
Worldwide
[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"ARM Category":[{"code":"a8m50000000Cl3yAAC","label":"Installation and Configuration"}],"ARM Case Number":"TS004014958","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]
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Document Information
Modified date:
08 October 2020
UID
ibm16346561