APAR status
Closed as program error.
Error description
Scenario exist as no pools are defined causing probes to fail. Because user had not created any pools, they were directly assigning LDEVs they had created from parity groups instead of the typical method of assigning those LDEVs to a dynamic pool and then creating LDEVs from the pool. Errors in Trace Logs: 2020-09-16 14:20:41.572 - ERROR - HWN025032E Job failed during post processing of collected data from the data source. 2020-09-16 14:20:41.572 - ERROR - Error processing data files. Exiting... 2020-09-16 14:20:41.572 - DEBUG - Traceback (most recent call last): File "hitachi_vsp.py", line 271, in main File "Reporter.py", line 92, in start File "Reporter.py", line 1516, in probe KeyError: 'host_connection_set' 2020-09-16 14:20:41.572 - DEBUG - Writing status file... 2020-09-16 14:20:41.572 - DEBUG - Exit code: 99 ____________________________________________________ DB2 Version used for Server: N/A The defect is against component: Storage Server/Manager build/release (TPC): 5.4.0 Agent build/release (TPC): N/A Server/Manager (OS): N/A Agent(OS): N/ A ____________________________________________________ Problem as described by customer: Cannot Probe Hitachi devices Initial customer impact (low/med/high): low
Local fix
TBD
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Control & Storage Insights users monitoring * * HITACHI VSP F700 where no pools are defined * **************************************************************** * PROBLEM DESCRIPTION: * * Spectrum Control & Storage Insights users monitoring * * HITACHI VSP F700 where no pools are defined are * * experiencing failed probes. * * * * Because the device did not have any pools, they were * * configured by directly assigning LDEVs they had created * * from parity groups instead of the typical method of * * assigning those LDEVs to a dynamic pool and then * * creating LDEVs from the pool. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is targeted for the following release: IBM Spectrum Control 5.4.2 [ 5.4.2-IBM-SC ] ( release target 1Q 2021 / February ) http://www.ibm.com/support/docview.wss?&uid=swg21320822 The target dates for future releases do not represent a formal commitment by IBM. The dates are subject to change without notice.
Temporary fix
Comments
APAR Information
APAR number
IT34335
Reported component name
TPC ADVANCED
Reported component ID
5608TPCA0
Reported release
540
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-09-23
Closed date
2021-01-08
Last modified date
2021-01-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TPC ADVANCED
Fixed component ID
5608TPCA0
Applicable component levels
[{"Business Unit":{"code":"BU029","label":"Software"},"Product":{"code":"SSNECY","label":"Tivoli Storage Productivity Center Advanced"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"540"}]
Document Information
Modified date:
25 June 2022