IBM Support

IT34441: THE STORAGE SYSTEMS CANNOT BE READDED IN STORAGE INSIGHTS AFTER THEY ARE REMOVED.

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APAR status

  • Closed as program error.

Error description

  • When trying to readd a storage subsystem the following error
    occurs (seen in /opt/IBM/TPC/web/log/traceWebServer_0.log):
    2020-09-30 01:45:01.112-0500 [pool-11-thread-55]
    [NapiManagerServiceImpl.addDevice] [INFO] addDevice called
    2020-09-30 01:45:01.127-0500 [pool-11-thread-55]
    [NapiManagerServiceImpl.addDevice] [INFO] The added switch
    already exists with the same IP and credentials
    com.ibm.tpc.internal.api.TPCInternalAPIException: BPCUI0502E
    2020-09-30 01:45:01.128-0500 [pool-11-thread-55]
    [NapiManagerServiceImpl.addDevice] [ERROR]
    com.ibm.tpc.internal.api.TPCInternalAPIException: BPCUI0502E
    
    It affects Flash A9000 and XIV only
    

Local fix

  • Contact the IBM support.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Control & Storage Insights users re-adding      *
    * devices after removing them                                  *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * In Spectrum Control & Storage Insights, when trying to       *
    * re-add a storage subsystem which was previously              *
    * removed, the following error may occur                       *
    *                                                              *
    * (seen in /opt/IBM/TPC/web/log/traceWebServer_0.log):         *
    * The added switch already exists with the same IP and         *
    * credentials                                                  *
    *                                                              *
    * The error affects Flash A9000 and XIV storage device         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is targeted for the following release:
    
    IBM Spectrum Control 5.4.1   [ 5.4.1-IBM-SC ]
    IBM Storage Insights 4Q20   [ 5.4.1-IBM-SC ]
    
    ( release target 4Q 2020 / November )
    
    http://www.ibm.com/support/docview.wss?&uid=swg21320822
    
    The target dates for future releases do not represent a formal
    commitment by IBM. The dates are subject to change without
    notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT34441

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPCSI

  • Reported release

    540

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-10-05

  • Closed date

    2020-10-15

  • Last modified date

    2020-10-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STORAGE INSIGHT

  • Fixed component ID

    5608TPCSI

Applicable component levels

[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSQRB8","label":"IBM Storage Insights"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"540"}]

Document Information

Modified date:
08 February 2022