Fix Readme
Abstract
README documentation for IBM Tivoli Monitoring for Version 6.3.0 Fix Pack 7 Service Pack 6 including installation-related instructions, prerequisites, corequisites, and list of fixes.
Content
- IBM Tivoli Monitoring version 6.3.0 Fix Pack 7 Service Pack 6 is intended to be applied to an existing 6.3.0 Fix Pack 7 (or 6.3.0 Fix Pack 7 plus prior service pack) install base. However, installing via Service Pack 6 allows for OS Agents running versions prior to 6.3.0 Fix Pack 7 (e.g. 6.3.0 Fix Pack 5) to be upgraded directly to the Interim Fix version included. Also for the OS agents, a pristine install is available via either remote deploy or the exportbundles option of tacmd:
LZ Monitoring Agent for LinuxOS (6.30.07.06)
NT Monitoring Agent for Windows OS (6.30.07.05)
UX Monitoring Agent for UNIX OS (6.30.07.07)
A4 Monitoring Agent for i5/OS (6.30.07.02)
Agentless Monitoring for Windows Operating Systems (r2) (06.30.07.03)
Agentless Monitoring for AIX Operating Systems (r3) (06.30.07.03)
Agentless Monitoring for Linux Operating Systems (r4) (06.30.07.03)
Agentless Monitoring for HP-UX Operating Systems (r5) (06.30.07.03)
Agentless Monitoring for Solaris Operating Systems (r6) (06.30.07.03)
See technote ITM OS Agents: Installing maintenance via Interim Fix or Service Pack for more information.
Service Pack 6 includes the latest System Monitoring Agents agents at the following levels:
System Monitoring Agent for Linux OS (LZ) 06.30.07.06
System Monitoring Agent for Windows OS (NT) 06.30.07.05
System Monitoring Agent for UNIX OS (UX) 06.30.07.07
Service Pack 6 includes latest IBM Tivoli Monitoring Event Synchronization Component at version 3.0.0.8. Also included is an update for the "embedded WebSphere® Application Server" from v8 to WebSphere® Application Server v8.5.5.16
Note: Before applying the WebSphere® update, please confirm that your environment supports v8.5.5 (See System Requirements for WebSphere Application Server v8.5.5) - This is a cumulative service pack for ITM Tivoli Monitoring, Version 6.3.0 Fix Pack 07. This service pack is provided as an official maintenance release and contains updates for Server components, shared components, and OS Agents.
- The Java Runtime Environment (JRE) packages that are shipped with IBM Tivoli Monitoring have been upgraded to the following:
- 1.8.0 SR6 FP15 for CANDLEHOME on AIX, Linux, Solaris amd64 and Windows.
For AIX 6.1 oslevel -r less than TL7 (6100-07) and AIX 7.1 oslevel -r less than TL3 (7100-03) and for Linux RHEL < 6.0 and SLES < 11.1 the following will be installed:
1.7.0 SR10 FP70
- 1.8.0 SR6 FP10 for CANDLEHOME on HP-UX ia64
- 1.7.0 SR10 FP55 for CANDLEHOME on HP-UX PA-Risc
- 1.7.0 SR10 FP70 for CANDLEHOME on Solaris Sparc
- 1.8.0 SR6 FP15 or 1.7.1 SR4 FP70 for Tivoli Enterprise Portal (TEP) browser clients (See Additional installation updates)
- 1.8.0 SR6 FP15 for CANDLEHOME on AIX, Linux, Solaris amd64 and Windows.
- For new platform support (see New Features), this service pack can be used to patch copies of 630 FP7 pristine install media (see here).
- Please be sure to read the section "Prior to installation" before proceeding with this installation.
- Some APAR fixes in this maintenance release require you to take manual steps in order to apply them. Refer to this Technote for information and guidelines
ITM Version 6 MDV APAR Critical Installation Instructions
Contents
Download information
Prerequisites and corequisites
Known issues
Known limitations
Installation information
Prior to installation
Installing
Performing the necessary tasks after installation
Additional installation updates
Troubleshooting installation problems from the Support site
New Features
Documentation Updates
List of fixes
Copyright and trademark information
Document change history
Download Information
Information on downloading IBM Tivoli Monitoring Version 6.3.0 Fix Pack 7 Service Pack 6:
IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 6 (6.3.0.7-TIV-ITM-SP0006)
Prerequisites and corequisites
The service pack should be applied to an existing IBM Tivoli Monitoring 6.3.0 Fix Pack 7 or 6.3.0 Fix Pack 7 with Service pack installation. 6.3.0 Fix Pack 7 is available as both a pristine and upgrade install:
IBM Tivoli Monitoring 6.3.0 Fix Pack 7 (6.3.0-TIV-ITM-FP0007)
The System Monitoring Agents can be installed pristine, or over any existing System Monitoring Agent installation.
- This service pack updates the Microsoft Visual C++ Redistributable (runtimes) used for IBM Tivoli Monitoring for both 32 and 64 bit components on Windows, from VC++ 7.1 (32-bit) and VC++ 9.0 (64-bit) to VC++ 12.0 (both 32 and 64 bit). The installation will automatically install it if it's not already installed. However the service pack only includes the components included with the IBM Tivoli Monitoring platform as listed in the Components of the monitoring architecture in the IBM Tivoli Monitoring Installation guide. Other IBM Tivoli Monitoring agents (ITM 6.x Product codes) are still to be rebuilt and updated to the newer runtimes and may not work correctly when the service pack is applied on the same windows systems as those agents. Please check the Agent compatibility with IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 6 document before applying this service pack.
- Remote deploy installs (createnode, updateagent) may fail for Red Hat Enterprise Linux 6 releases. Please ensure you have the latest available ksh rpm for your system if the remote deployment fails and try again or try local installation.
Known limitations
- Red Hat Enterprise Linux 8 for IBM System z no longer supports 31-bit applications. This prevents the Tivoli Enterprise Portal Server (TEPS or cq) component on original IBM Tivoli Monitoring 6.3.0 Fix Pack 7 media from being installable on Red Hat Enterprise Linux 8 for IBM System z. This service pack provides updates to allow TEPS installation by following the steps listed here Updating 630 Fix Pack 7 pristine...
- IBM Java 8 does not work with Windows Server 2008 (NT 6.0). Please do not install this service pack on a Windows Server 2008 system. (Windows Server 2008 R2 is ok). Please note that Windows Server 2008 and Windows Server 2008 R2 both go end of support on January 14, 2020
Installation information
Prior to installation
Before proceeding with the installation process, please make note of these important points:
- Assign CANDLEHOME environment variable (Unix/Linux only)
Before installing this service pack on Unix systems, make sure that the
environment variable $CANDLEHOME is set to the IBM Tivoli Monitoring
installation directory.
Note: The directory /opt/IBM/ITM is the default installation directory.
For example:
> CANDLEHOME=/opt/IBM/ITM
> export CANDLEHOME
- Transfer the appropriate archive file:
6.3.0.7-TIV-ITM-Linux-SP0006.tar.gz - IBM Tivoli Monitoring Base and Base Agents for all supported Linux platforms
6.3.0.7-TIV-ITM-Tools-SP0006.tar.gz - IBM Tivoli Monitoring Tools
6.3.0.7-TIV-ITM-Unix-SP0006.tar.gz - IBM Tivoli Monitoring Base and Base Agents for all supported Unix platforms
6.3.0.7-TIV-ITM-Windows-SP0006.zip - IBM Tivoli Monitoring Base and Base Agents for all supported Windows platforms
to a temporary directory on the system that contains the code to be
updated. For the purpose of this README, the symbol <TEMP> represents
the fully qualified path to this directory.
Note: On Windows, this includes the drive letter.
Expand the archive file using the tar command on Unix/Linux systems or
an unzip utility on Windows systems. This creates a directory
structure that contains fixes for all of the supported platforms. - As a best practice, it is recommended that all running IBM Tivoli Monitoring processes be stopped manually prior to performing an upgrade from a previous version or maintenance level to this service pack level. For systems with TEMS or TEPS installed, the service pack installer will not allow installation until the TEMS and/or TEPS are stopped. While the upgrade installer will attempt to stop all other running processes, there are times when a running process will fail to stop and lead to unexpected upgrade failures if the upgrade is allowed to continue. If any process fails to stop during a manual shutdown, restart the system before proceeding with the upgrade.
- Before upgrading, execute the cinfo/KinCInfo command per the instructions in the section entitled Validating what you installed. After the install completes, this will help in validating the installation. Once you complete the install, continue with the next section entitled Performing the necessary tasks after installation.
- The following information applies to users upgrading on Unix or Linux using a non-root userid for the management server, portal server or any ITM / ITCAM agent. You can use any non-root userid that you want to, as long as that userid has been created. You must use the same userid as was used for the original installation, or the root userid. These steps specify using the itmuser userid and itmgrp group and that the userid and group have been created.
1. Perform the management server, portal server or ITM/ITCAM agent upgrade as user itmuser.
2. After the installation completes, run "SetPerm -a" as user root.
3. When updating the management server:
1. If Management server security was enabled, run "SetPerm -s" as user root to re-enable management server security.
2. Add application support to the hub management server.
4. When updating the portal server:
1. Configure the portal server as user root (this step will run InstallPresentation and add application support on the portal server).
2. Execute the following command as user root to change the ownership of all files in $CANDLEHOME to user itmuser and group itmgrp:
chown -Rf itmuser:itmgrp $CANDLEHOME
3. Run "SetPerm -a" as root user again
5. Start the management server, portal server or ITM/ITCAM agent as user itmuser.
- The following information applies to users upgrading on Windows systems.
Ensure you are logged on locally to the Windows machine with a userid that has administrator rights. - The following are recommended steps to facilitate recovery of the Tivoli Enterprise Management Server (TEMS) or the Tivoli Enterprise Portal Server (TEPS) in the case where problems are encountered during the installation of this service pack.
Management Server
-
Run the pdcollect utility to gather all of the current logs and environment files. These backups can be used for reference, if needed, after the upgrade. The "tacmd pdcollect -help" command can be issued to obtain the syntax for the pdcollect utility.
Portal Server
-
Run the migrate-export.bat (Windows) or migrate-export.sh (Unix/Linux) to backup the contents of the portal server database. This snapshot will allow for recovery of the database back to the point prior to installing this service pack maintenance.
-
Run the pdcollect utility to gather all of the current logs and environment files. These backups can be used for reference, if needed, after the upgrade. The "tacmd pdcollect -help" command can be issued to obtain the syntax for the pdcollect utility.
-
Installing
addition to OS and other agents.
(NOTE: System must already be updated to 630 Fix Pack 7 for the above components)
1. For Linux installs:
cd <TEMP>/6.3.0.7-TIV-ITM-Linux-SP0006
./sppatch -h $CANDLEHOME -i `pwd`
2. For Unix installs:
cd <TEMP>/6.3.0.7-TIV-ITM-Unix-SP0006
./sppatch -h $CANDLEHOME -i `pwd`
3. For Windows installs:
cd /d <TEMP>/6.3.0.7-TIV-ITM-Windows-SP0006/
sppatch.exe -h %CANDLE_HOME% -i %cd%
If the patch installs successfully, sppatch should return the following
message:
"Command completed successfully"
-----------------------------------
Systems without any of AS MS CQ SH CW or CJ components can be directly updated
from a version earlier than 630 Fix Pack 7 directly to Version 630 Fix Pack 7 Service
Pack 6 for the following included components:
LZ NT UE UX AX/GL GS JR/JM CI AC R2 R3 R4 R5 R6
Note: This will update the OS agent as well as the components listed
above that are currently installed1
1. For Linux installs:
cd <TEMP>/6.3.0.7-TIV-ITM-Linux-SP0006
./sppatch -h $CANDLEHOME -i kui_<platform>_tecm_if0012.tar
where <platform> is as reported for the "Product (ui)" line from running:
$CANDLEHOME/bin/cinfo -p ui
e.g.
# $CANDLEHOME/bin/cinfo -p ui
*********** Wed Apr 3 17:36:00 EDT 2019 ******************
User: root Groups: system bin sys security cron audit lp idsldap
Host name : itmmtvh4-6 Installer Lvl:06.30.07.00
CandleHome: /opt/IBM/ITM
***********************************************************
Platform codes:
lx8266 : Current machine
>>>> lx8266 : Product (ui)
tmaitm6/lx8266 : CT Framework (ax)
2. For Unix installs:
cd <TEMP>/6.3.0.7-TIV-ITM-Unix-SP0006
./sppatch -h $CANDLEHOME -i kui_<platform>_tecm_if0012.tar
where <platform> is as reported for the "Product (ui)" line from running:
$CANDLEHOME/bin/cinfo -p ui
e.g.
# $CANDLEHOME/bin/cinfo -p ui
*********** Wed Apr 3 17:36:00 EDT 2019 ******************
User: root Groups: system bin sys security cron audit lp idsldap
Host name : itmmtlpm2 Installer Lvl:06.30.07.00
CandleHome: /opt/IBM/ITM
***********************************************************
Platform codes:
aix536 : Current machine
>>>> aix536 : Product (ui)
tmaitm6/aix536 : CT Framework (ax)
3. For Windows installs:
cd <TEMP>/6.3.0.7-TIV-ITM-Windows-SP0006/
sppatch.exe -h %CANDLE_HOME% -i kui_winnt_tecm_if0012.cab
If the patch installs successfully, sppatch should return the following
message:
"Command completed successfully"
Performing the necessary tasks after installation
For Linux:
- If system has a TEMS and/or a TEPS installed:
cd <TEMP>/6.3.0.7-TIV-ITM-Linux-SP0006
./sp-postinst -h $CANDLEHOME
- If system has a TEMS and/or a TEPS installed:
cd <TEMP>/6.3.0.7-TIV-ITM-Unix-SP0006
./sp-postinst -h $CANDLEHOME
For Windows:
- If system has a TEPS installed:
cd <TEMP>\6.3.0.7-TIV-ITM-Windows-SP0006
sp-postinst.bat
- If the TEPS system has already been updated to Websphere/HTTP v8.5.5.x via a previous service pack installation you do not need to update it again. Additional updates for the IBM Tivoli Monitoring Websphere Application and IBM HTTP Server are provided as upgrade patches
- Before applying the WebSphere® update, please confirm that your environment supports v8.5.5 (See System Requirements for WebSphere Application Server v8.5.5)
- You must install this package with the same userid that you originally used to install the portal server. If you are unsure of the
- Back up your <CANDLEHOME> directory
- Use your local procedures to stop the portal server and the eclipse help server
- Perform the uplift:
Linux:
cd <TEMP>/6.3.0.7-TIV-ITM-Linux-SP0006
$CANDLEHOME/bin/wasihs855uplift.sh -h $CANDLEHOME -i `pwd`
AIX:
cd <TEMP>/6.3.0.7-TIV-ITM-Unix-SP0006
$CANDLEHOME/bin/wasihs855uplift.sh -h $CANDLEHOME -i `pwd`
Windows:
cd <TEMP>\6.3.0.7-TIV-ITM-Windows-SP0006
wasihs855uplift -h %CANDLE_HOME% -i %cd% - Use your local procedures to restart the portal server
Validating what you installed
You can validate your installation by running the KinCInfo command on Windows systems or the cinfo command on Linux or Unix systems. If you run these commands before and after your upgrade, you can clearly see the component versions that have changed.
For service pack fixes, only components that have been updated during this release have the latest listed level. Note that the version number can be different across components depending on the level of maintenance included. If a component has not been updated, the command will report the GA version. There is no need to upgrade this component if your system is at the listed level, the install programs will automatically handle this.
Note: The KinCInfo and cinfo command output examples in the sections that follow show all service pack components that can be updated (highlighted). If you do not have all of these components installed, then components not installed will not be displayed in the output of these commands.
Sample output for the KinCInfo command on Windows systems
The following example shows the output of the KinCInfo -t command on a Windows server.
********** Tuesday, November 17, 2020 11:39:19 AM *********** User : Administrator Group : NA Host Name : STYMIES1 Installer : Ver: 063007120 CandleHome : C:\IBM\ITM Installitm : C:\IBM\ITM\InstallITM ************************************************************* ...Product Inventory PC PRODUCT DESC PLAT VER BUILD INSTALL DATE AC KAC(64-bit) CMA/32/64 Bit Agent Compatibility Package WIX64 06.30.07.12 202011121117 20201117 0819 CJ TEPD App Support/Tivoli Enterprise Portal Desktop Clien WIX64 06.30.07.07 sp6 20200608 1007 CQ KCQ(64-bit) CMA/Tivoli Enterprise Portal Server Agent WIX64 06.30.07.07 sp5 20200608 1007 CQ TEPS App Support/Tivoli Enterprise Portal Server WIX64 06.30.07.08 sp6 20200608 1007 CW TEPB App Support/Tivoli Enterprise Portal Browser Clien WINNT 06.30.07.08 sp6 20200608 1007 GL KGL(64-bit) CMA/Tivoli Enterprise Monitoring Agent Fram WIX64 06.30.07.14 d0316a 20201117 0819 GL KGL(32-bit) CMA/Tivoli Enterprise Monitoring Agent Fram WINNT 06.30.07.14 d0316a 20201117 0819 HD KHD(64-bit) CMA/Warehouse Proxy Agent WIX64 06.30.07.06 d0316a 20201117 0819 KF KKF(32-bit) IEH/IBM Eclipse Help Server WINNT 06.30.07.00 d6276a 20200608 1007 MS TEMS App Support/Tivoli Enterprise Monitoring Server WIX64 06.30.07.08 sp6 20200608 1007 NT KNT(64-bit) CMA/Monitoring Agent for Windows OS WIX64 06.30.07.05 03171 20201117 0819 PA KPA(32-bit) CMA/Tivoli Performance Analyzer WINNT 06.30.07.00 63341 20200608 1007 R2 KR2(32-bit) CMA/Agentless Monitoring for Windows Operat WINNT 06.30.07.03 202011121148 20201117 0819 R3 KR3(32-bit) CMA/Agentless Monitoring for AIX Operating WINNT 06.30.07.03 202011121151 20201117 0819 R4 KR4(32-bit) CMA/Agentless Monitoring for Linux Operatin WINNT 06.30.07.03 202011121153 20201117 0819 R5 KR5(32-bit) CMA/Agentless Monitoring for HP-UX Operatin WINNT 06.30.07.03 202011121155 20201117 0819 R6 KR6(32-bit) CMA/Agentless Monitoring for Solaris Operat WINNT 06.30.07.03 202011121158 20201117 0819 SY KSY(64-bit) CMA/Summarization and Pruning Agent WIX64 06.30.07.07 d0316a 20201117 0819 UE KUE(32-bit) CMA/Tivoli Enterprise Services User Interfa WINNT 06.30.07.08 d0316a 20201117 0819 PC APPLICATION SUPPORT DESC PLAT APP VER BUILD INSTALL DATE IN Install INS/Windows Install Component WINNT 06.30.07.12 202011121117 20201117 0819 IN TEPD INS/TEP Desktop Windows Install Component WINNT 06.30.07.00 201612161149 20200608 1007 IN TEMS INS/TEMS Windows Install Component WINNT 06.30.07.00 201612161149 20200608 1007 IN TEPS INS/TEP Server Windows Install Component WINNT 06.30.07.00 201612161149 20200608 1007 IN TEMA(32-bit) INS/ITM 6.x Agent Install Component WINNT 06.30.07.12 202011121117 20201117 0819 IN TEMA(64-bit) INS/ITM 6.x Agent Install Component Extens WINNT 06.30.07.00 201612161149 20200608 1007 A4 TEMS App Support/Monitoring Agent for i5/OS WICMS 06.30.07.02 01541 20201117 0819 A4 TEPS App Support/Monitoring Agent for i5/OS WICNS 06.30.07.02 01541 20201117 0819 A4 TEPB App Support/Monitoring Agent for i5/OS WIXEB 06.30.07.02 01541 20201117 0819 A4 TEPD App Support/Monitoring Agent for i5/OS WIXEW 06.30.07.02 01541 20201117 0819 AS KAS(64-bit) CAS/Tivoli Enterprise Monitoring Automation WIX64 06.30.07.07 sp6 20200608 1007 GS KGS(64-bit) GSK/IBM GSKit Security Interface WIX64 08.00.55.17 d0283a 20201117 0819 GS KGS(32-bit) GSK/IBM GSKit Security Interface WINNT 08.00.55.17 d0283a 20201117 0819 HD TEMS App Support/Warehouse Proxy WICMS 06.30.07.06 d0316a 20201117 0819 HD TEPS App Support/Warehouse Proxy WICNS 06.30.07.06 d0316a 20201117 0819 HD TEPB App Support/Warehouse Proxy WIXEB 06.30.07.06 d0316a 20201117 0819 HD TEPD App Support/Warehouse Proxy WIXEW 06.30.07.06 d0316a 20201117 0819 II TEPS App Support/IBM Installation Manager WICNS 01.91.00.00 d0283a 20201117 0819 IT TEPS App Support/TEC GUI Integration WICNS 06.30.07.00 d6276a 20200608 1007 IT TEPB App Support/TEC GUI Integration WIXEB 06.30.07.00 d6276a 20200608 1007 IT TEPD App Support/TEC GUI Integration WIXEW 06.30.07.00 d6276a 20200608 1007 IU TEPS App Support/IBM HTTP Server WICNS 08.55.16.00 d6276a 20201117 0919 IW TEPS App Support/Tivoli Enterprise Portal Server Extens WICNS 08.55.16.00 d6276a 20201117 0917 JM KJM(64-bit) JVM/Embedded JVM WIX64 08.06.15.00 202010091045 20201117 0819 JM KJM(32-bit) JVM/Embedded JVM WINNT 08.06.15.00 202010091045 20201117 0819 JM TEPB App Support/Embedded JVM - TEP Browser Client WIXEB 08.06.15.00 202010091045 20201117 0819 LZ TEMS App Support/Monitoring Agent for Linux OS WICMS 06.30.07.06 03171 20201117 0819 LZ TEPS App Support/Monitoring Agent for Linux OS WICNS 06.30.07.06 03171 20201117 0819 LZ TEPB App Support/Monitoring Agent for Linux OS WIXEB 06.30.07.06 03171 20201117 0819 LZ TEPD App Support/Monitoring Agent for Linux OS WIXEW 06.30.07.06 03171 20201117 0819 NT TEMS App Support/Monitoring Agent for Windows OS WICMS 06.30.07.05 03171 20201117 0819 NT TEPS App Support/Monitoring Agent for Windows OS WICNS 06.30.07.05 03171 20201117 0819 NT TEPB App Support/Monitoring Agent for Windows OS WIXEB 06.30.07.05 03171 20201117 0819 NT TEPD App Support/Monitoring Agent for Windows OS WIXEW 06.30.07.05 03171 20201117 0819 PA TEMS App Support/Tivoli Performance Analyzer WICMS 06.30.07.00 63341 20200608 1007 PA TEPS App Support/Tivoli Performance Analyzer WICNS 06.30.07.00 63341 20200608 1007 PA TEPB App Support/Tivoli Performance Analyzer WIXEB 06.30.07.00 63341 20200608 1007 PA TEPD App Support/Tivoli Performance Analyzer WIXEW 06.30.07.00 63341 20200608 1007 R2 TEMS App Support/Agentless Monitoring for Windows Opera WICMS 06.30.07.03 202011121148 20201117 0819 R2 TEPS App Support/Agentless Monitoring for Windows Opera WICNS 06.30.07.03 202011121148 20201117 0819 R2 TEPB App Support/Agentless Monitoring for Windows Opera WIXEB 06.30.07.03 202011121148 20201117 0819 R2 TEPD App Support/Agentless Monitoring for Windows Opera WIXEW 06.30.07.03 202011121148 20201117 0819 R3 TEMS App Support/Agentless Monitoring for AIX Operating WICMS 06.30.07.03 202011121151 20201117 0819 R3 TEPS App Support/Agentless Monitoring for AIX Operating WICNS 06.30.07.03 202011121151 20201117 0819 R3 TEPB App Support/Agentless Monitoring for AIX Operating WIXEB 06.30.07.03 202011121151 20201117 0819 R3 TEPD App Support/Agentless Monitoring for AIX Operating WIXEW 06.30.07.03 202011121151 20201117 0819 R4 TEMS App Support/Agentless Monitoring for Linux Operati WICMS 06.30.07.03 202011121153 20201117 0819 R4 TEPS App Support/Agentless Monitoring for Linux Operati WICNS 06.30.07.03 202011121153 20201117 0819 R4 TEPB App Support/Agentless Monitoring for Linux Operati WIXEB 06.30.07.03 202011121153 20201117 0819 R4 TEPD App Support/Agentless Monitoring for Linux Operati WIXEW 06.30.07.03 202011121153 20201117 0819 R5 TEMS App Support/Agentless Monitoring for HP-UX Operati WICMS 06.30.07.03 202011121155 20201117 0819 R5 TEPS App Support/Agentless Monitoring for HP-UX Operati WICNS 06.30.07.03 202011121155 20201117 0819 R5 TEPB App Support/Agentless Monitoring for HP-UX Operati WIXEB 06.30.07.03 202011121155 20201117 0819 R5 TEPD App Support/Agentless Monitoring for HP-UX Operati WIXEW 06.30.07.03 202011121155 20201117 0819 R6 TEMS App Support/Agentless Monitoring for Solaris Opera WICMS 06.30.07.03 202011121158 20201117 0819 R6 TEPS App Support/Agentless Monitoring for Solaris Opera WICNS 06.30.07.03 202011121158 20201117 0819 R6 TEPB App Support/Agentless Monitoring for Solaris Opera WIXEB 06.30.07.03 202011121158 20201117 0819 R6 TEPD App Support/Agentless Monitoring for Solaris Opera WIXEW 06.30.07.03 202011121158 20201117 0819 SY TEMS App Support/Summarization and Pruning Agent WICMS 06.30.07.07 d0316a 20201117 0819 SY TEPS App Support/Summarization and Pruning Agent WICNS 06.30.07.07 d0316a 20201117 0819 SY TEPB App Support/Summarization and Pruning Agent WIXEB 06.30.07.07 d0316a 20201117 0819 SY TEPD App Support/Summarization and Pruning Agent WIXEW 06.30.07.07 d0316a 20201117 0819 T1 TEMS App Support/Tivoli Enterprise Monitoring Server TR WICMS 07.30.63.00 d6350a 20200608 1007 TM TEMS App Support/IBM Tivoli Monitoring 5.x Endpoint Sup WICMS 06.23.05.00 d4029a 20200608 1007 TM TEPS App Support/IBM Tivoli Monitoring 5.x Endpoint Sup WICNS 06.23.05.00 d4029a 20200608 1007 UI KUI(32-bit) CLI/Tivoli Enterprise Services User Interfa WINNT 06.30.07.12 20201117 0819 UL TEMS App Support/Monitoring Agent for UNIX Logs WICMS 06.23.05.00 62021 20200608 1007 UL TEPS App Support/Monitoring Agent for UNIX Logs WICNS 06.23.05.00 62021 20200608 1007 UL TEPB App Support/Monitoring Agent for UNIX Logs WIXEB 06.23.05.00 62021 20200608 1007 UL TEPD App Support/Monitoring Agent for UNIX Logs WIXEW 06.23.05.00 62021 20200608 1007 UM TEMS App Support/Universal Agent WICMS 06.23.05.00 d5326a 20200608 1007 UM TEPS App Support/Universal Agent WICNS 06.23.05.00 d5326a 20200608 1007 UM TEPB App Support/Universal Agent WIXEB 06.23.05.00 d5326a 20200608 1007 UM TEPD App Support/Universal Agent WIXEW 06.23.05.00 d5326a 20200608 1007 UX TEMS App Support/Monitoring Agent for UNIX OS WICMS 06.30.07.07 03171 20201117 0819 UX TEPS App Support/Monitoring Agent for UNIX OS WICNS 06.30.07.07 03171 20201117 0819 UX TEPB App Support/Monitoring Agent for UNIX OS WIXEB 06.30.07.07 03171 20201117 0819 UX TEPD App Support/Monitoring Agent for UNIX OS WIXEW 06.30.07.07 03171 20201117 0819
The following example shows the output of the cinfo -t command on Aix
*********** Tue Nov 17 15:36:13 EST 2020 ****************** User: root Groups: system bin sys security cron audit lp idsldap Host name : itmmtlpm14 Installer Lvl:06.30.07.12 CandleHome: /opt/IBM/ITM Version Format: VV.RM.FF.II (V: Version; R: Release; M: Modification; F: Fix; I: Interim Fix) *********************************************************** ...Product inventory PC PRODUCT DESC PLAT VER BUILD INSTALL DATE as Tivoli Enterprise Monitoring Automation Server aix536 06.30.07.07 d6350a 20181012 1103 ax IBM Tivoli Monitoring Shared Libraries aix526 06.30.07.14 d0316a 20201117 1140 ax IBM Tivoli Monitoring Shared Libraries aix533 06.30.07.14 d0316a 20201117 1141 ax IBM Tivoli Monitoring Shared Libraries aix536 06.30.07.14 d0316a 20201117 1141 cq Tivoli Enterprise Portal Server aix536 06.30.07.08 d6350a 20181012 1217 cw Tivoli Enterprise Portal Browser Client aix536 06.30.07.08 d6350a 20181012 1213 gs IBM GSKit Security Interface aix523 08.00.55.17 d0283a - gs IBM GSKit Security Interface aix526 08.00.55.17 d0283a - hd Warehouse Proxy aix536 06.30.07.06 d0316a 20201117 1141 ii IBM Installation Manager aix533 01.91.00.00 d0283a 20201117 1144 iu IBM HTTP Server aix536 08.55.16.00 d6276a 20201117 1444 iw IBM Tivoli Enterprise Portal Server Extensions aix536 08.55.16.00 d6276a 20201117 1442 jr Tivoli Enterprise-supplied JRE aix523 07.10.70.00 202010061609 - jr Tivoli Enterprise-supplied JRE aix526 07.10.70.00 202010061609 - kf IBM Eclipse Help Server aix533 06.30.07.00 d6276a 20181012 1217 ms Tivoli Enterprise Monitoring Server aix536 06.30.07.08 d6350a 20181012 1103 pa Tivoli Performance Analyzer aix533 06.30.07.00 63341 20181012 1230 r2 Agentless Monitoring for Windows Operating Systems aix526 06.30.07.03 202011121148 20201117 1143 r3 Agentless Monitoring for AIX Operating Systems aix526 06.30.07.03 202011121151 20201117 1143 r4 Agentless Monitoring for Linux Operating Systems aix526 06.30.07.03 202011121153 20201117 1143 r5 Agentless Monitoring for HP-UX Operating Systems aix526 06.30.07.03 202011121155 20201117 1143 r6 Agentless Monitoring for Solaris Operating Systems aix526 06.30.07.03 202011121158 20201117 1143 sh Tivoli Enterprise Monitoring SOAP Server aix536 06.30.07.07 d6350a 20181012 1103 sy Summarization and Pruning Agent aix536 06.30.07.07 d0316a 20201117 1141 t1 File Transfer Enablement aix536 07.30.00.00 20100000-0000 - ue Tivoli Enterprise Services User Interface Extensions aix536 06.30.07.08 d0316a 20201117 1141 ui Tivoli Enterprise Services User Interface aix526 06.30.07.12 d6350a 20181012 1102 ui Tivoli Enterprise Services User Interface aix533 06.30.07.12 d6350a 20181012 1230 ui Tivoli Enterprise Services User Interface aix536 06.30.07.12 d0316a 20201117 1141 ux Monitoring Agent for UNIX OS aix526 06.30.07.07 03171 20201117 1141 PC APPLICATION SUPPORT DESC PLAT APP VER BUILD INSTALL DATE a4 Monitoring Agent for i5/OS tms 06.30.07.02 01541 20201117 1141 a4 Monitoring Agent for i5/OS tps 06.30.07.02 01541 20201117 1141 a4 Monitoring Agent for i5/OS tpw 06.30.07.02 01541 20201117 1141 hd Warehouse Proxy tms 06.30.07.06 d0316a 20201117 1143 hd Warehouse Proxy tps 06.30.07.06 d0316a 20201117 1143 hd Warehouse Proxy tpw 06.30.07.06 d0316a 20201117 1143 it TEC GUI Integration tps 06.30.07.00 d6276a 20181015 0845 it TEC GUI Integration tpw 06.30.07.00 d6276a 20181015 0842 jr Tivoli Enterprise-supplied JRE tpj 08.06.15.00 202010091045 - lz Monitoring Agent for Linux OS tms 06.30.07.06 03171 20201117 1143 lz Monitoring Agent for Linux OS tps 06.30.07.06 03171 20201117 1143 lz Monitoring Agent for Linux OS tpw 06.30.07.06 03171 20201117 1143 ms Tivoli Enterprise Monitoring Server tms 06.30.07.00 d6350a 20181012 1230 nt Monitoring Agent for Windows OS tms 06.30.07.05 03171 20201117 1143 nt Monitoring Agent for Windows OS tps 06.30.07.05 03171 20201117 1143 nt Monitoring Agent for Windows OS tpw 06.30.07.05 03171 20201117 1143 pa Tivoli Performance Analyzer tms 06.30.07.00 63341 20181012 1230 pa Tivoli Performance Analyzer tps 06.30.07.00 63341 20181015 0845 pa Tivoli Performance Analyzer tpw 06.30.07.00 63341 20181015 0842 r2 Agentless Monitoring for Windows Operating Systems tms 06.30.07.03 202011121148 20201117 1143 r2 Agentless Monitoring for Windows Operating Systems tps 06.30.07.03 202011121148 20201117 1142 r2 Agentless Monitoring for Windows Operating Systems tpw 06.30.07.03 202011121148 20201117 1143 r3 Agentless Monitoring for AIX Operating Systems tms 06.30.07.03 202011121151 20201117 1143 r3 Agentless Monitoring for AIX Operating Systems tps 06.30.07.03 202011121151 20201117 1143 r3 Agentless Monitoring for AIX Operating Systems tpw 06.30.07.03 202011121151 20201117 1143 r4 Agentless Monitoring for Linux Operating Systems tms 06.30.07.03 202011121153 20201117 1143 r4 Agentless Monitoring for Linux Operating Systems tps 06.30.07.03 202011121153 20201117 1143 r4 Agentless Monitoring for Linux Operating Systems tpw 06.30.07.03 202011121153 20201117 1143 r5 Agentless Monitoring for HP-UX Operating Systems tms 06.30.07.03 202011121155 20201117 1143 r5 Agentless Monitoring for HP-UX Operating Systems tps 06.30.07.03 202011121155 20201117 1143 r5 Agentless Monitoring for HP-UX Operating Systems tpw 06.30.07.03 202011121155 20201117 1143 r6 Agentless Monitoring for Solaris Operating Systems tms 06.30.07.03 202011121158 20201117 1143 r6 Agentless Monitoring for Solaris Operating Systems tps 06.30.07.03 202011121158 20201117 1143 r6 Agentless Monitoring for Solaris Operating Systems tpw 06.30.07.03 202011121158 20201117 1143 sy Summarization and Pruning Agent tms 06.30.07.07 d0316a 20201117 1143 sy Summarization and Pruning Agent tps 06.30.07.07 d0316a 20201117 1143 sy Summarization and Pruning Agent tpw 06.30.07.07 d0316a 20201117 1143 tm Monitoring Agent for IBM Tivoli Monitoring 5.x Endpoint tms 06.23.05.00 d4029a 20181012 1230 tm Monitoring Agent for IBM Tivoli Monitoring 5.x Endpoint tps 06.23.05.00 d4029a 20181015 0845 ul Monitoring Agent for UNIX Logs tms 06.23.05.00 62021 20181012 1230 ul Monitoring Agent for UNIX Logs tps 06.23.05.00 62021 20181015 0845 ul Monitoring Agent for UNIX Logs tpw 06.23.05.00 62021 20181015 0841 um Universal Agent tms 06.23.05.00 d5326a 20181012 1230 um Universal Agent tps 06.23.05.00 d5326a 20181015 0845 um Universal Agent tpw 06.23.05.00 d5326a 20181015 0842 ux Monitoring Agent for UNIX OS tms 06.30.07.07 03171 20201117 1143 ux Monitoring Agent for UNIX OS tps 06.30.07.07 03171 20201117 1143 ux Monitoring Agent for UNIX OS tpw 06.30.07.07 03171 20201117 1144
The following example shows the output of the cinfo -t command on Linux
*********** Tue Nov 17 15:35:40 EST 2020 ****************** User: root Groups: root bin daemon sys adm disk wheel Host name : itmmtvm355 Installer Lvl:06.30.07.12 CandleHome: /opt/IBM/ITM Version Format: VV.RM.FF.II (V: Version; R: Release; M: Modification; F: Fix; I: Interim Fix) *********************************************************** ...Product inventory PC PRODUCT DESC PLAT VER BUILD INSTALL DATE as Tivoli Enterprise Monitoring Automation Server lx8266 06.30.07.07 d6350a 20200606 1026 ax IBM Tivoli Monitoring Shared Libraries li6263 06.30.07.14 d0316a 20201117 1139 ax IBM Tivoli Monitoring Shared Libraries lx8266 06.30.07.14 d0316a 20201117 1139 cj Tivoli Enterprise Portal Desktop Client lx8266 06.30.07.07 d6350a 20200607 1549 cq Tivoli Enterprise Portal Server lx8266 06.30.07.08 d6350a 20200607 1550 cw Tivoli Enterprise Portal Browser Client lx8266 06.30.07.08 d6350a 20200607 1549 gs IBM GSKit Security Interface li6243 08.00.55.17 d0283a - gs IBM GSKit Security Interface lx8266 08.00.55.17 d0283a - hd Warehouse Proxy lx8266 06.30.07.06 d0316a 20201117 1139 ii IBM Installation Manager lx8266 01.91.00.00 d0283a 20201117 1141 iu IBM HTTP Server lx8266 08.55.16.00 d6276a 20201117 1439 iw IBM Tivoli Enterprise Portal Server Extensions lx8266 08.55.16.00 d6276a 20201117 1438 jr Tivoli Enterprise-supplied JRE li6263 08.06.15.00 202010091045 - jr Tivoli Enterprise-supplied JRE lx8266 08.06.15.00 202010091045 - kf IBM Eclipse Help Server li6263 06.30.07.00 d6276a 20200607 1550 lz Monitoring Agent for Linux OS lx8266 06.30.07.06 03171 20201117 1139 ms Tivoli Enterprise Monitoring Server lx8266 06.30.07.08 d6350a 20200606 1026 pa Tivoli Performance Analyzer lx8266 06.30.07.00 63341 20200607 1557 r2 Agentless Monitoring for Windows Operating Systems lx8266 06.30.07.03 202011121148 20201117 1140 r3 Agentless Monitoring for AIX Operating Systems lx8266 06.30.07.03 202011121151 20201117 1140 r4 Agentless Monitoring for Linux Operating Systems lx8266 06.30.07.03 202011121153 20201117 1140 r5 Agentless Monitoring for HP-UX Operating Systems lx8266 06.30.07.03 202011121155 20201117 1140 r6 Agentless Monitoring for Solaris Operating Systems lx8266 06.30.07.03 202011121158 20201117 1140 sh Tivoli Enterprise Monitoring SOAP Server lx8266 06.30.07.07 d6350a 20200606 1026 sy Summarization and Pruning Agent lx8266 06.30.07.07 d0316a 20201117 1139 t1 File Transfer Enablement lx8266 07.30.00.00 20100000-0000 - ue Tivoli Enterprise Services User Interface Extensions lx8266 06.30.07.08 d0316a 20201117 1140 ui Tivoli Enterprise Services User Interface lx8266 06.30.07.12 d0316a 20201117 1140 PC APPLICATION SUPPORT DESC PLAT APP VER BUILD INSTALL DATE a4 Monitoring Agent for i5/OS tms 06.30.07.02 01541 20201117 1140 a4 Monitoring Agent for i5/OS tpd 06.30.07.02 01541 20201117 1140 a4 Monitoring Agent for i5/OS tps 06.30.07.02 01541 20201117 1140 a4 Monitoring Agent for i5/OS tpw 06.30.07.02 01541 20201117 1140 hd Warehouse Proxy tms 06.30.07.06 d0316a 20201117 1140 hd Warehouse Proxy tpd 06.30.07.06 d0316a 20201117 1140 hd Warehouse Proxy tps 06.30.07.06 d0316a 20201117 1140 hd Warehouse Proxy tpw 06.30.07.06 d0316a 20201117 1140 it TEC GUI Integration tpd 06.30.07.00 d6276a 20200607 1602 it TEC GUI Integration tps 06.30.07.00 d6276a 20200607 1603 it TEC GUI Integration tpw 06.30.07.00 d6276a 20200607 1601 jr Tivoli Enterprise-supplied JRE tpj 08.06.15.00 202010091045 - lz Monitoring Agent for Linux OS tms 06.30.07.06 03171 20201117 1140 lz Monitoring Agent for Linux OS tpd 06.30.07.06 03171 20201117 1140 lz Monitoring Agent for Linux OS tps 06.30.07.06 03171 20201117 1140 lz Monitoring Agent for Linux OS tpw 06.30.07.06 03171 20201117 1140 ms Tivoli Enterprise Monitoring Server tms 06.30.07.00 d6350a 20200607 1557 nt Monitoring Agent for Windows OS tms 06.30.07.05 03171 20201117 1140 nt Monitoring Agent for Windows OS tpd 06.30.07.05 03171 20201117 1140 nt Monitoring Agent for Windows OS tps 06.30.07.05 03171 20201117 1140 nt Monitoring Agent for Windows OS tpw 06.30.07.05 03171 20201117 1140 pa Tivoli Performance Analyzer tms 06.30.07.00 63341 20200607 1557 pa Tivoli Performance Analyzer tpd 06.30.07.00 63341 20200607 1602 pa Tivoli Performance Analyzer tps 06.30.07.00 63341 20200607 1603 pa Tivoli Performance Analyzer tpw 06.30.07.00 63341 20200607 1601 r2 Agentless Monitoring for Windows Operating Systems tms 06.30.07.03 202011121148 20201117 1140 r2 Agentless Monitoring for Windows Operating Systems tpd 06.30.07.03 202011121148 20201117 1140 r2 Agentless Monitoring for Windows Operating Systems tps 06.30.07.03 202011121148 20201117 1140 r2 Agentless Monitoring for Windows Operating Systems tpw 06.30.07.03 202011121148 20201117 1140 r3 Agentless Monitoring for AIX Operating Systems tms 06.30.07.03 202011121151 20201117 1140 r3 Agentless Monitoring for AIX Operating Systems tpd 06.30.07.03 202011121151 20201117 1140 r3 Agentless Monitoring for AIX Operating Systems tps 06.30.07.03 202011121151 20201117 1140 r3 Agentless Monitoring for AIX Operating Systems tpw 06.30.07.03 202011121151 20201117 1140 r4 Agentless Monitoring for Linux Operating Systems tms 06.30.07.03 202011121153 20201117 1140 r4 Agentless Monitoring for Linux Operating Systems tpd 06.30.07.03 202011121153 20201117 1140 r4 Agentless Monitoring for Linux Operating Systems tps 06.30.07.03 202011121153 20201117 1140 r4 Agentless Monitoring for Linux Operating Systems tpw 06.30.07.03 202011121153 20201117 1140 r5 Agentless Monitoring for HP-UX Operating Systems tms 06.30.07.03 202011121155 20201117 1140 r5 Agentless Monitoring for HP-UX Operating Systems tpd 06.30.07.03 202011121155 20201117 1140 r5 Agentless Monitoring for HP-UX Operating Systems tps 06.30.07.03 202011121155 20201117 1140 r5 Agentless Monitoring for HP-UX Operating Systems tpw 06.30.07.03 202011121155 20201117 1140 r6 Agentless Monitoring for Solaris Operating Systems tms 06.30.07.03 202011121158 20201117 1140 r6 Agentless Monitoring for Solaris Operating Systems tpd 06.30.07.03 202011121158 20201117 1140 r6 Agentless Monitoring for Solaris Operating Systems tps 06.30.07.03 202011121158 20201117 1140 r6 Agentless Monitoring for Solaris Operating Systems tpw 06.30.07.03 202011121158 20201117 1140 sy Summarization and Pruning Agent tms 06.30.07.07 d0316a 20201117 1140 sy Summarization and Pruning Agent tpd 06.30.07.07 d0316a 20201117 1140 sy Summarization and Pruning Agent tps 06.30.07.07 d0316a 20201117 1140 sy Summarization and Pruning Agent tpw 06.30.07.07 d0316a 20201117 1140 tm Monitoring Agent for IBM Tivoli Monitoring 5.x Endpoint tms 06.23.05.00 d4029a 20200607 1557 tm Monitoring Agent for IBM Tivoli Monitoring 5.x Endpoint tps 06.23.05.00 d4029a 20200607 1602 ul Monitoring Agent for UNIX Logs tms 06.23.05.00 62021 20200607 1557 ul Monitoring Agent for UNIX Logs tpd 06.23.05.00 62021 20200607 1602 ul Monitoring Agent for UNIX Logs tps 06.23.05.00 62021 20200607 1603 ul Monitoring Agent for UNIX Logs tpw 06.23.05.00 62021 20200607 1601 um Universal Agent tms 06.23.05.00 d5326a 20200607 1557 um Universal Agent tpd 06.23.05.00 d5326a 20200607 1602 um Universal Agent tps 06.23.05.00 d5326a 20200607 1603 um Universal Agent tpw 06.23.05.00 d5326a 20200607 1601 ux Monitoring Agent for UNIX OS tms 06.30.07.07 03171 20201117 1140 ux Monitoring Agent for UNIX OS tpd 06.30.07.07 03171 20201117 1140 ux Monitoring Agent for UNIX OS tps 06.30.07.07 03171 20201117 1140 ux Monitoring Agent for UNIX OS tpw 06.30.07.07 03171 20201117 1140
Remote Service Pack Installation
The following components are remote deployable:
PC Description
-- ------------
lz Monitoring Agent for Linux OS
nt Monitoring Agent for Windows OS
tf Tivoli Enterprise Management Agent Framework Update
ue Tivoli Enterprise Services User Intefercase Extensions
ux Monitoring Agent for UNIX OS
r2 Agentless Monitoring Agent for Windows OS
r3 Agentless Monitoring Agent for AIX OS
r4 Agentless Monitoring Agent for Linux OS
r5 Agentless Monitoring Agent for HP-UX OS
r6 Agentless Monitoring Agent for Solaris OS
- Transfer the appropriate archive file (6.3.0.7-TIV-ITM-<PLATFORM>-SP0006.tar.gz or .zip) to a temporary directory on the system that contains the code to be updated. For the purpose of this README, the symbol <TEMP> represents the fully qualified path to this directory. Note: On Windows, this includes the drive letter.
- Expand the archive file using the tar command on Unix systems or an unzip utility on Windows systems. This creates a directory structure that contains fixes for all of the supported platforms.
- Add the deploy components to the TEMS Depot by executing the following command
For Linux packages (lz, r#, tf and ue)
cd <TEMP>/6.3.0.7-TIV-ITM-Linux-SP0006/bundles/unix
For Unix (r#, tf, ue and ux)
cd <TEMP>/6.3.0.7-TIV-ITM-Unix-SP0006/bundles/unix
For Windows packages (nt, r#, tf and ue)
cd <TEMP>/6.3.0.7-TIV-ITM-Windows-SP0006/bundles/WINDOWS/Deploy
To load all components to your depot run the following command once each for Unix/Linux and then Windows components:
For Unix/Linux:
$CANDLEHOME/bin/tacmd addbundles -i .
For Windows:
tacmd addbundles -i .
Or you can load only those bundle you desire using one or more of the Product codes from the component list above
tacmd addbundles -i . [-t] [<pc>] [<pc> ...]
i.e.
tacmd addbundles -i . -t lz tf
Make note of the deployable component versions as you add the bundles and then use either the updateAgent
or updateFramework commands to remotely deploy.
Pristine install images for OS agents
The steps are as outlined at this link:
Separating the downloaded ITM/ITCAM media image into smaller agent/platform bundles
Note: point to <TEMP>/6.3.0.7-TIV-ITM-Linux-SP0006/bundles/unix or <TEMP>/6.3.0.7-TIV-ITM-Unix-SP0006/bundles/unix
or <TEMP>/6.3.0.7-TIV-ITM-Windows-SP0006/bundles/WINDOWS/Deploy
for the media path per the steps in above link.
Updating 630 Fix Pack 7 pristine install media for new platform support (as listed in New Features)
For all new platforms listed you can already install from 630 Fix Pack 7 media but the prerequisite scan will report errors. So long as the errors are just OS Version failure, ITM 630 Fix Pack 7 should install and configure ok with the following exceptions:
- Solaris 11.4 Unix OS monitoring agent needs to be installed from SP3 or later
- The Tivoli Enterprise Portal Server (CQ) on zLinux cannot be installed unless libstdc++.so.5 (compat-libstdc++-33.x on RHEL or libstdc++33.x on SUSE) is also installed. However since libstdc++.so.5 has been deprecated, newer versions of both RHEL and SUSE no longer provide libstdc++.so.5. You can patch your IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Base Linux on System z media to allow for Tivoli Enterprise Portal installation on these newer RHEL and SUSE versions.
The service pack provides a mechanism to patch Pristine Install 6.3.0 Fix Pack 7 install images so that you can get the latest prerequisite scanner definitions as well as patching the IBM Tivoli Monitoring V6.3.0.7 Base, Linux on System z® media so that you can install the Tivoli Enterprise Portal Server on newer OS versions on zLinux (See install steps below). In all cases after doing a pristine install of 630 Fix Pack 7, you would still need to additionally apply the service pack.
To patch 6.3.0 Fix Pack 7 media, you will need an extracted image in a writable location or point to a new, writable, location in case your source image is read-only. To patch your media:
Linux:
<TEMP>/6.3.0.7-TIV-ITM-Linux-SP0006/mediaupdate
Unix:
<TEMP>/6.3.0.7-TIV-ITM-Unix-SP0006/mediaupdate
Windows:
<TEMP>/6.3.0.7-TIV-ITM-Windows-SP0006/mediaupdate.bat
To patch the installation media:
mediaupdate -h media_dir [-w write_dir] [-r]
where: -h media_dir full path of the original CD image or expanded
media directory.
-w write_dir is optional and is full path of the modified CD image directory.
it's only required if media_dir is not a writable directory.
-r is optional and will restore updated media to original contents if you want to undo patching of the extracted installation media
As per the usage you would specify the location of a 6.3.0 Fix Pack 7 extracted install image (pristine) and the script copies over the updated install, prerequisite checking and for base zlinux the TEPS and teps install manager files needed to then use the modified pristine image to do a fresh install of your target OS (all supported components). Again after you install using the above method you would then of course want to immediately apply SP6
e.g.
Linux:
<TEMP>/6.3.0.7-TIV-ITM-Linux-SP0006/mediaupdate -h /tmp/6307media/agents
<TEMP>/6.3.0.7-TIV-ITM-Linux-SP0006/mediaupdate -h /tmp/6307media/base_zlinux
Unix:
<TEMP>/6.3.0.7-TIV-ITM-Unix-SP0006/mediaupdate -h /tmp/6307media/agents
Windows:
<TEMP>/6.3.0.7-TIV-ITM-Windows-SP0006/mediaupdate.bat -h c:\temp\6307media\agents
To install Tivoli Enterprise Portal on zLinux for newer OS versions after patching Base zLinux install media:
- Run the install for the Tivoli Enterprise Portal from the patched media.
- Then immediately apply this service pack as per the installation instructions
- Then configure the Tivoli Enterprise Portal component before continuing with the service pack "Perform the necessary tasks after installation"
Additional installation updates
Installing and configuring IBM Java 8 from Tivoli Enterprise Portal Server for Tivoli Enterprise Portal browser and webstart clientsThis service pack allows for updating Tivoli Enteprise Portal browswer and webstart clients to IBM Java 8. The steps are a variation on the Installing and configuring IBM Java 7 > Upgrade installation version pristine installation documentation as follows:
The link above has a reference to Windows: Upgrading your existing version of Java to IBM Java 7 and Linux: Upgrading your existing version of Java to IBM Java 7.
As per the previous links you need to edit the jreconfig.js file on your Tivoli Enterprise Portal Server and change the value of the jreDesiredLevel statement to the following value:
var jreDesiredLevel = "1.8.0";
If you have jreDesiredLevel set to allow for users to run with their clients default, system JRE, i.e.:
var jreDesiredLevel = "*";
New utility for securing Windows installations
The service pack installation provides a new command on Windows:
%CANDLE_HOME%\InstallITM\securemain.cmd
An administrator can use the command to limit the permissions non-admin users have on the C:\IBM\ITM (%CANDLE_HOME%) folder.
To set security permissions limiting non administrators users from creating files or folders, use the following command:
secureMain lock
To remove security settings use the following command:
secureMain unlock
Command syntax can be viewed with the following syntax:
secureMain -?
The secureMain commands use the following syntax:
secureMain [-h install_dir] [-g SID] [-d folder] lock
secureMain [-h install_dir] [-g SID] unlock
where variables are defined as follows:
install_dir is the directory path for the IBM Tivoli Monitoring installation.
If this parameter is not supplied, the script attempts to determine the installation directory.
SID is the Windows Security Identifier. The default SID used is S-1-5-11.
folder is an additional folder to set admin rights for. This is used when factory agents create an additional folder under the installation directory.
SID values are the user and group identifiers used by Windows when setting file security. The following links provide additional information on SIDs.
List of commonly used SIDs:
Command line syntax for listing SID values of accounts defined on the system:
https://docs.microsoft.com/en-us/windows/win32/wmisdk/wmic
Example usage: "wmic useraccount get name,sid"
Previously provided security updates have been included in this service Pack for APARs IV94417 and IV96017. They should be installed separately as needed. See the following files for details:
<TEMP>/6.3.0.7-TIV-ITM-<PLATFORM>-SP0006/updates/6.3.0-TIV-ITM-FP0007-IV94417.README
and
<TEMP>/6.3.0.7-TIV-ITM-<PLATFORM>-SP0006/updates/6.3.0-TIV-ITM-FP0007-IV96017.README
Troubleshoot Installation from Support site
For additional troubleshooting help not covered in this README document, please visit the IBM Tivoli Monitoring support page at the following URL:
https://www.ibm.com/support/knowledgecenter/SS8G7U_ref/pdf/itm/ITM_Troubleshooting_Guide_V6.3_Fix_Pack_2.pdf?view=kc
Additional information
This is a cumulative service pack for IBM Tivoli Monitoring, Version 6.3.0 Fix Pack 7.
- New APAR fixes for Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 6(See List of fixes below)
New Features/Enhancements
The following new features are included in IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 6:
- IBM Tivoli Monitoring Enhancements
- Support for DASH 3.1.3.5 (IJ15566)
- Currency
- ITM bundled Websphere® Uplift from v8 to v8.5.5.16
- Security Fixes
- IBM Tivoli Monitoring insufficient default file/folder permissions on windows. CVE-2020-4311
See this entry in Additional installation updates for more information
- IBM Tivoli Monitoring insufficient default file/folder permissions on windows. CVE-2020-4311
Online Documentation Updates
List of fixes
IBM Monitoring Agent for Windows OS APARs | |
---|---|
IJ26924 | When using the Windows OS Agent Scripting feature, the agent will start a process named fcp_daemon. It should listen on only one UDP port to communicate with agent process. An incorrect environment setting instead causes it to open other UDP ports that are not used. Also the ports used by fcp_daemon are not able to be set using the CP_PORT environment variable. |
IBM Tivoli Enterprise Monitoring Agent APARs | |
IJ20723 | Removing a Subnode changes the Monitoring Server's reported status of that Subnode to Off-Line rather than no longer appearing in the list of Managed System Names. |
IBM Tivoli Enterprise Monitoring Installation APARs | |
IJ26437 | Uplift Java Runtime Environment |
IJ26864 | The existing stand-alone encryption utilities provided with the ITM product suite do not allow you to encrypt a string greater than 64 characters. This is now required as part of a special enhancement and may be required for other enhancements in the future. |
IJ28438 | Uplift Java Runtime Environment |
IBM Tivoli Enterprise Monitoring Server APARs | |
IJ22932 | If a file write error is encountered during a remote system update, the failure to exit the processing on the endpoint when the failure occurs will result in the disk filling. |
IJ25111 | Resolution of Windows Locale names is not correct. |
IJ25289 | A TEMS may crash when a Situation is started. |
IJ26164 | The setagentconnection command does not correctly make changes to the Agent's configuration when the parameter DISABLE_HTTP is specified. |
IJ26458 | Remove extraneous diagnostic messages from the log file if KBB_RAS1 is set to ERROR. |
IJ26664 | the addserveraccess command incorrectly sets the permissions of the access list file. As a result non-root users will be returned the following error message when they attempt the addserveraccess, listserveraccess, or removeserveraccess functions. |
IJ27795 | Updating the Agent's prerequisite component "AC" fails. As a result the installation of the Agent cannot occur. |
IJ28501 | If a SQL SELECT statement is processed by the Monitoring Server Proxy and that statement does not have the ORIGINNODE column as the first column listed for the result set, then the Monitoring Server will send a request to the Agent's Instance with a list of duplicate Subnode names. |
IJ28784 | Situations fail to start on an agent when connecting to an RTEMS for the first time. |
IBM Tivoli Enterprise Portal Server APARs | |
IJ24594 | The IBM Eclipse Help Server, a TEPS-related component installed with ITM, will listen on port 9999 by default, using the unsecured HTTP protocol. Customers have concerns about exposing unsecured ports to remote clients. |
IJ24744 | When a TEP post-filter using the Filter Tab that involves an expression using the IN operator and at least one other AND'd expression, it results in a parsing failure, and none of the rows get filtered. Here is an example of the filter definition that triggers the problem (there are 3 expressions below): ( #KNTPASMGMT.PASAGTNAME IN ( 'Tivoli Performance Analyzer','Tivoli Warehouse Proxy Agent','Warehouse Summarization and Pruning Agent' ) AND #KNTPASMGMT.MGTYPE EQ 1 AND #KNTPASMGMT.OSTYPE EQ 1); The TEP expression evaluator fails to correctly parse this filter, resulting in the following error found in the TEP trace log: Parse error for expression: ( #KNTPASMGMT.PASAGTNAME IN ( 'Tivoli Performance Analyzer','Tivoli Warehouse Proxy Agent','Warehouse Summarization and Pruning Agent' ) AND #KNTPASMGMT.MGTYPE EQ 1 AND #KNTPASMGMT.OSTYPE EQ 1); candle.fw.util.parsers.filterparser.ParseException: Encountered "AND" at line 1, column 139. Was expecting: ")" ... |
Warehouse Proxy Agent APARs | |
IJ26922 | The Warehouse Proxy Agent Windows configuation utility relies on the JDBCODBC bridge jar file from the JRE package to test connectivity to the Windows ODBC Driver Manager. Release 8 of the JRE, which is packaged with 630 FP7 SP3, no longer contains this jar file. |
List of fixes from superseded Service Packs
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Document change history
December 14, 2020 | Published |
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Modified date:
05 March 2021
UID
ibm16342905