IBM Support

IT34244: VADP PROXY INSTALLATION FAILS WHEN RUNNING AS ROOT AND ROOT DOES NOT HAVE SUDO PRIVILEGES

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APAR status

  • Closed as program error.

Error description

  • When the VADP proxy is pushed from the IBM Spectrum Protect
    Plus server to an external host using the root user, and this
    root user does not have 'sudo' privileges, the installation of
    the VADP proxy fails on this remote host.
    The installation
    script does however not report an error and the installation
    seems to complete successful. The VADP proxy is not started on
    the remote host and does not report a status back to the IBM
    Spectrum Protect Plus server.
    
    Virgo log shows the following
    when the issue is seen:
    
    [Timestamp] INFO
    http-nio-8082-exec-127 com.catalogic.ecx.ftp.SshFtpImpl File
    download failed on host(VADP proxy host). Error({})
    com.jcraft.jsch.SftpException: No such file
    
    IBM Spectrum
    Protect Plus Versions Affected:
    IBM Spectrum Protect Plus
    10.1.x
    
    Initial Impact: Medium
    
    Additional Keywords: SPP,
    SPPlus, TS003746120
    

Local fix

  • Enable sudo for the root user on the host where the VADP proxy
    is installed on and try to install the VADP proxy again.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.6.                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed IBM Spectrum Protect Plus level        *
    * 10.1.7.                                                      *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • VADP proxy installation no longer fails because sudo was removed
    from VADP scripts when executing as root.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT34244

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A16

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-09-17

  • Closed date

    2020-11-19

  • Last modified date

    2020-11-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A16","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
31 January 2024