Question & Answer
Question
Environment: Impact 7.1 with LDAP configured as user repository
The following error message is being generated at startup within ImpactUI messages.log :
"Impact - CWWKS3005E: A configuration exception has occurred. No UserRegistry implementation service is available"
Answer
While checking the below 2 files it has been observed that additional lines were inserted into them.
/opt/IBM/tivoli/impact/wlp/usr/shared/config/features.xml
/opt/IBM/tivoli/impact/wlp/usr/shared/config/ldapRegistry.xml
After removing the additional lines and restarted the server, the error message got cleared.
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHYH","label":"Tivoli Netcool\/Impact"},"ARM Category":[{"code":"a8m0z0000000CfqAAE","label":"Impact->Security->LDAP User Repository->User repository"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]
Product Synonym
Impact
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Document Information
Modified date:
29 September 2020
UID
ibm16339083