JR62769: AFTER YOU UPGRADE, YOU CAN'T START PROCESSES ASSOCIATED WITH A CASE THAT WERE CREATED IN AN EARLIER RELEASE

workflow.20002.delta.repository
8.6.20020001-WS-BPM-IFJR62769

APAR status

• Closed as program error.

Error description

• After you upgrade to IBM Business Automation Workflow 20.0.0.1
  or a later version, you can't start a Business Automation
  Workflow process that is associated with a case if the process
  was created in an earlier version of Business Automation
  Workflow, such as 19.0.0.3.
  
  The application server log might contain a message similar to
  the following message:
  
  [9/13/20 11:14:20:414 PDT] 00002487 ExternalClien E
  CWLLG2229E: An exception occurred in an EJB call.  Error:
  java.lang.NullPointerException
  
  com.lombardisoftware.client.delegate.BusinessDelegateException:
  java.lang.NullPointerException
      at
  com.lombardisoftware.client.delegate.BusinessDelegateException.a
  sBusinessDelegateException(BusinessDelegateException.java:46)
      at
  com.lombardisoftware.client.delegate.BPDEngineServicesDelegateDe
  fault.startBPD(BPDEngineServicesDelegateDefault.java:304)
      at
  com.lombardisoftware.server.ejb.externalclient.ExternalClientSer
  vicesCore.startProcess(ExternalClientServicesCore.java:448)
  ...
  Caused by: java.lang.NullPointerException
      at
  com.ibm.bpm.embeddedecm.cases.instance.impl.RetrieveContentObjec
  tProperties.fetchContentObjectProperties(RetrieveContentObjectPr
  operties.java:178)
      at
  com.ibm.bpm.embeddedecm.cases.instance.impl.RetrieveContentObjec
  tProperties.run(RetrieveContentObjectProperties.java:141)
      at
  com.ibm.bpm.embeddedecm.cases.instance.impl.RetrieveContentObjec
  tProperties.run(RetrieveContentObjectProperties.java:51)
      at
  com.ibm.bpm.embeddedecm.cases.internal.CaseObjectStoreUtils$1.ru
  n(CaseObjectStoreUtils.java:100)
      at
  java.security.AccessController.doPrivileged(AccessController.jav
  a:770)
      at javax.security.auth.Subject.doAs(Subject.java:570)
      at
  com.ibm.websphere.security.auth.WSSubject.doAs(WSSubject.java:19
  6)
  
  PRODUCTS AFFECTED
  Business Automation Workflow
  

Local fix

Problem summary

• No additional information is available.
  

Problem conclusion

• A fix is available or will be available that allows a process
  associated with a case to be started in an upgraded environment
  without any errors.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  BUS AUTO WORKFL

• Fixed component ID

  5737H4100

Applicable component levels