IBM Support

QRadar M6 xSeries firmware V2.0.0 for 1U and 2U appliances (ISO/XClarity Controller remote installs)

Release Notes


Abstract

This firmware update (v2.0.0) provided by IBM updates QRadar® M6 appliances with updates for UEFI, XCC, RAID controllers, and HDD software fixes and enhancements. This firmware can be used on all QRadar M6 appliances, but requires that the administrator configures their XClarity Controller (XCC) for remote management.

Content

Important: Select a tab to read each step of the firmware procedure.


The M6 firmware update v2.0.0 is intended to remotely update firmware by using the XClarity Controller (XCC) on the appliance. Administrators must extract the EXE file and apply the XCC file to update their XClarity Controller, then the ISO can be mounted to apply the remainder of the firmware updates. The installation instructions are on tab named 'Part 2. Installing Firmware Updates'. These instructions guide customers through a remote upgrade of their firmware. If you are local to your appliances or have issues with their XClarity configuration, you can use the USB installation instructions. For more information, see: https://www.ibm.com/support/pages/node/6335253

Important: If your appliance is in a HA pair, there are configuration steps required to set the status properly for your primary and secondary high-availability appliances. For more information, see: http://www.ibm.com/support/docview.wss?uid=swg27047121#HA .

 

Supported appliances, types, and model information

This firmware update applies to the following IBM Security QRadar M6 (1U and 2U form factor) appliance types:
Hardware Details
Appliance and Machine type models (MTM)
IBM QRadar Network Insights Appliance 1901 G2 (4563-F8Y)
IBM QRadar Network Insights Appliance 1910 G2 (4563-F7Y)
IBM QRadar Network Insights Appliance 1920 G2 (4563-F5F)
IBM QRadar Core Appliance XX29 G2 (4563-Q4A)
IBM QRadar Core Appliance XX48 G2 (4563-Q5B)
IBM QRadar Core Appliance XX05 G4 (4563-Q3E)
IBM QRadar Incident Forensics Appliance G4 (4563-F3A)
IBM QRadar Event/QFlow Collector Appliance 1501/1201 G4 (4563-Q5D)
IBM QRadar Network Packet Capture Appliance G2 (4563-F3C)
Server Type M6
Server Machine Type SR630 / M6 1U
SR650 / M6 2U
Table 1: List of appliances the M6 appliance firmware V2.0.0 can update.
 

Important information and prerequisites in this firmware update

Firmware v2.0.0 includes the following software updates in the Base System Pack and HDD update. Administrators must ensure that their M6 appliance includes the minimum version outlined in the Prerequisite version column. If your M6 appliance does not meet the prerequisite versions outlined in the table 2, the administrator must contact IBM QRadar Support to have a custom upgrade path defined for your M6 appliance.
Component Prerequisite version Firmware version in this update File name 
UEFI/BIOS  None ive156l-2.61 lnvgy_fw_uefi_ive156l-2.61_anyos_32-64.uxz
XCC None cdo352t-4.20 oem_fw_xcc_cdo352t-4.20_anyos_noarch.uxz
LXPM None pdl126h-1.90 lnvgy_fw_lxpm_pdl126h-1.90_anyos_noarch.uxz
RAID Controller None 530-51.13.0-3427-0
930-51.13.0-3427-0		 lnvgy_fw_sraidmr35_530-51.13.0-3427-0_linux_x86-64.bin
lnvgy_fw_sraidmr35_930-51.13.0-3427-0_linux_x86-64.bin
PCi and LOM adapters None 7.00-4.10-1.2203.0 intc-lnvgy_fw_nic_7.00-4.10-1.2203.0-all-b_linux_x86-64.bin

Note: PCi and LOM versions are the same as the M6 V1.1.0 release, no changes in firmware V2.0.0.
Emulex None 12.6.221.25-1 elx-lnvgy_fw_fc_19b-lp3x-12.6.221.25-1_linux_x86-64
Table 2: Firmware updates for the M6 QRadar form factor appliances are noted in this table.

 
NOTES
  • A number of hard disk drives can be installed in this appliance. The HDD update tool examines the hard disk drives that are present and selects the latest firmware version that is available for your drive.
  • The base system pack might contain other firmware packages that are not present in QRadar appliances. Firmware updates from the base system pack can be listed when the tool compares available firmware to the hardware in the appliance and display a status of "undetected".
  • For general firmware questions and information see our FAQ page at http://ibm.biz/qradarfirmware.
 

 

Security issues resolved in this firmware update

This table defines the software versions contained within the firmware package and the applicable CVEs addressed in this firmware release.

Component File name  CVEs resolved in this package
UEFI/BIOS lnvgy_fw_uefi_ive156l-2.61_anyos_32-64.uxz CVE-2020-0545, CVE-2020-0548, CVE-2020-0549, LEN-30483 and LEN-30689

Other issues resolved:
  • Resolved an issue when a system cannot boot from USB or PXE under "Legacy mode" after F12 (One Time Boot Device) key pressed.
  • Resolved an issue where the system cannot boot with command "ipmitool chassis bootdev disk" when in legacy mode.
  • Resolves an issue where the system cannot boot to USB harddisk when the boot priority of USB harddisk is higher than other harddisk.
  • Resolves an issue where Lenovo XClarity Administrator can not parse the setting UEFI.TrustedPlatformModule correctly.
  • Resolves an issue where CMM cannot apply or read power capping settings from SN550/SN850.
  • Resolves where the settings of Network Stack can not be loaded to default after clearing CMOS.
  • Resolves an AHCI mode issue when booting individual member of RAID 1 in RSTe, and it corrupts the RAID array.
  • Resolves PCIe slot devices missing after Enabling AdvancedRAS.PCIErrorRecovery.
  • Resolves a workaround for an uncorrectable PCIe error caused by the onboard VGA device when in legacy mode. The event log lists the error as: "An Uncorrectable PCIe Error has Occurred at Bus 0000 Device 00 Function 00. The Vendor ID for the device is 8086 and the Device ID is 2020. The Physical slot number is 0".
  • Improves memory performance for NUMA Optimized applications.
XCC oem_fw_xcc_cdo352t-4.20_anyos_noarch.uxz CVE-2015-3414, CVE-2015-3415, CVE-2015-3416, CVE-2016-6153, CVE-2017-3735, CVE-2017-3736, CVE-2017-3737, CVE-2017-3738, CVE-2017-5130, CVE-2017-6451, CVE-2017-6452, CVE-2017-6455, CVE-2017-6458, CVE-2017-6459, CVE-2017-6460, CVE-2017-6462, CVE-2017-6463, CVE-2017-6464, CVE-2017-7407, CVE-2017-8816, CVE-2017-8817, CVE-2017-10989, CVE-2017-12799, CVE-2017-12967, CVE-2017-13710, CVE-2017-14129, CVE-2017-14130, CVE-2017-14333, CVE-2017-14529, CVE-2017-14930, CVE-2017-14932, CVE-2017-14933, CVE-2017-14934, CVE-2017-14938, CVE-2017-14939, CVE-2017-14940, CVE-2017-14974, CVE-2017-15020, CVE-2017-15021, CVE-2017-15022, CVE-2017-15023, CVE-2017-15024, CVE-2017-15025, CVE-2017-15225, CVE-2017-15938, CVE-2017-15939, CVE-2017-15996, CVE-2017-16544, CVE-2017-16931, CVE-2017-16932, CVE-2017-17484, CVE-2017-1000100, CVE-2017-1000101, CVE-2017-1000254, CVE-2017-1000257, CVE-2017-1000494, CVE-2018-6872, CVE-2018-1000005, CVE-2018-1000007, CVE-2018-1000120, CVE-2018-1000121, CVE-2018-1000122
LXPM lnvgy_fw_lxpm_pdl126h-1.90_anyos_noarch.uxz None
RAID Controller lnvgy_fw_sraidmr35_530-51.13.0-3427-0_linux_x86-64.bin
lnvgy_fw_sraidmr35_930-51.13.0-3427-0_linux_x86-64.bin		 None
PCi and LOM adapters intc-lnvgy_fw_nic_7.00-4.10-1.2203.0-all-b_linux_x86-64.bin None
Emulex elx-lnvgy_fw_fc_19b-lp3x-12.6.221.25-1_linux_x86-64 None

Table 3: Security issues resolved in the M6 firmware update V2.0.0.


 

A. Before you begin

  • This installation method uses the hardware's integrated XCC interface to remotely update firmware.
  • If your appliances are in a HA pair, you must prepare your high-availability appliances by using the instructions found here: http://www.ibm.com/support/docview.wss?uid=swg27047121#HA .
  • A number of hard disk drives can be installed in this appliance. The HDD update tool examines the hard disk drives that are present and selects the most current firmware level that is available.

B. Downloading and extracting the firmware update

  1. Download the QRadar M6 appliance firmware from IBM Fix Central.
    Note: Administrators can select either download link as the firmware download is identical for all QRadar versions.
  2. Copy the M6 appliance firmware EXE to a directory on the Windows host.
  3. Double-click the file Qradar_EXE_M6_1U_SR630_7X02_2U_SR650_7X06_2_0_0.exe.
  4. Select or type a directory path for the firmware update and click Extract.
    image 3775
  5. The following files are extracted from the EXE file.
    image 6255

C. Updating the XCC firmware

  1. Log in to the XClarity interface on your QRadar M6 appliance.
  2. From the navigation sidebar, click Firmware Update.
    image-20200313095302-6
  3. Click Update Firmware.
    image-20200330123927-1
  4. Click Select File and choose the XClarity (XCC) firmware update oem_fw_xcc_cdo352t-4.20_anyos_noarch.uxz.
    image-20200313095447-7
  5. Click Next to upload and verify the XCC firmware file.
    image-20200313095729-9
  6.  Select the BMC (Primary) check box and click Next.
    Important: The backup firmware bank is automatically updated. Administrators should ensure the BMC (Backup) check box is cleared (not selected). Administrators who select both check boxes must reinstall their firmware to ensure the primary bank updates properly.
    image-20200313095945-10
  7. Wait for the update the primary firmware banks to complete.
    image-20200313100001-11
  8. Click Restart BMC and clear your browser cache.
    image-20200313103521-12

    Results
    Wait for 5 minutes for the XCC interface to restart and log in. Continue to the next section to mount the firmware ISO and configure the boot options.

D. Mounting the M6 Firmware ISO

 
  1. From the OEM Controller menu, click Remote Console.
  2. Click Remote Console Preview.
    IMPORTANT: Confirm the following parameters:
    2a. Launch the session in Single User Mode.
    2b. Clear the Allow others to request my remote session disconnect check box. It is important that other administrators do not force or take your session.
    2c. Click Launch Remote Console to connect to the appliance.
    image 6269
  3. To open the file mount options, click Diagnostic > Media.
    IMPORTANT: Confirm the following parameters:
    3a. Verify the First Boot Device is set to CD/DVD Rom.
    3b. Verify the Boot Mode drop-down is set as Legacy Mode.
    image 3783
  4. Click Mount Local Media, and click Activate.
    image 3784
  5. Click Browse and select Qradar_ISO_M6_1U_SR630_7X02_2U_SR650_7X06_2_0_0.iso.
  6. Click Mount all local media. If successful, a check mark appears next to the uploaded ISO file.
    image 6266
  7. From the OEM Controller menu, click OS Installation.
  8. Select Power > Boot Server to System Startup.
    image 3782
  9. Wait for the setup menu to display.
  10. From the navigation menu, click UEFI Setup.
    image 3786
  11. Click Start Options, then CD/DVD Rom.
    image 3787
  12. In the Update Settings menu, verify all check boxes are clear (not selected) and click Next.
    image 3788
  13. From the Update Comparison menu, click Begin.
    image 3789
  14. The IBM UpdateXpress System Pack Installer compares the current package with the installed firmware.
  15. Review the list of updates.
    Important: In the next step, administrators should review that all recommended updates are CHECKED with the exception of the Lenovo/XClarify Controller XCC as this firmware was updated manually by the administrator in previous steps.
  16. Verify the check box for Lenovo/XClarity Controller (XCC) is clear (not selected) and click Next.
    image 3790
  17. Wait for the firmware updates to load.
    image 3791
  18. Click Begin Update to install the firmware.
    image 3792

    NOTE: Administrators might be prompted with a confirmation dialogue and need to click Next to continue.
    image 3793
  19. Verify that all updates complete successfully and click Next.
    image 3794
  20. If you experienced any errors, click Save Log or click Finish to exit after a successful installation.
    image 3795
  21. The appliance must reboot to complete the firmware installation.
    image 3796
  22. Log in to the XClarity interface and connect to the appliance using the Remote Console.
  23. Click Diagnostic > Media and unmount the ISO file.
    image 6267

    Results
    After the ISO file is unmounted, the administrator can log out and complete this procedure on other QRadar appliances. If you experience any installation issues, you can contact QRadar Support for assistance and open a software support case for your appliance. The support representative can request the firmware logs for review to determine the root cause of the issue or if replacement hardware is required. If the issue is hardware related, the support representative can change the case type and involve the proper teams to schedule replacement parts.
 
 

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Document Information

Modified date:
06 October 2020

UID

ibm16335251

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