Troubleshooting
Problem
The following error might be seen is when importing an OVA.
Failed to deploy OVF package. Cause: A general system error occurred: Unexpected error: the following NVRAM files cannot be imported:
The specific NVRAM file depends on which OVA is being imported.
Cause
OVAs from v38 are exported from VMWare ESXi 6.7. Later versions of the OVA might be exported from later versions of ESXi.
VMWare provided an explanation of the problem affecting ESXi - Unable to deploy an OVF from a 6.7 environment (67724)
Resolving The Problem
Follow the steps outlined by VMWare in Unable to deploy an OVF from a 6.7 environment (67724) if you are using a version before v39.
In v39, the NVRAM file is removed from the OVA. This is detailed in IBM Resilient v39 Knowledge Center - Corrected Issues under RES-23861.
Related Information
Document Location
Worldwide
[{"Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSIP9Q","label":"IBM Security SOAR"},"ARM Category":[{"code":"a8m0z000000cwJlAAI","label":"Installation \/ Upgrade"},{"code":"a8m0z0000001jTpAAI","label":"Integrations->AppHost"}],"ARM Case Number":"TS004170066","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]
Was this topic helpful?
Document Information
Modified date:
19 April 2021
UID
ibm16334773