IT34036: UNEXPECTED ERROR DURING VM BACKUP: ANS0106E MESSAGE INDEX NOT FOUND FOR MESSAGE 7125

Download Information: Version 8.1.11 IBM Spectrum Protect for Virtual Environments

APAR status

• Closed as program error.

Error description

• When using IBM Spectrum Protect for Virtual Environments - Data
  Protection for Microsoft Hyper-V all attempted virtual machine
  (VM) backups are successful but the following error message is
  logged repeatedly in the error log and the command line output
  or scheduler log:
  
  ANS0106E Message index not found for message 7125.
  
  =======================
  Diagnosing the issue:
  
  Repairing or replacing the file dscenu.txt in the baclient and
  the api64 directory with the original from the installation
  package does not prevent the message.
  
  This APAR applies if the list of VMs to back up includes one or
  more VM replicas and the following warning is not logged or
  displayed:
  
  ANS2338W The process has detected a request to backup a virtual
           machine replica. The state of the replica
           'vmreplicaname', ID='vmid' may differ from the
           original virtual machine. If the names of the original
           virtual machine and the replica are identical the
           same file space will be used. The data may become
           unrecoverable because the state of the original
           virtual machine and the replica may differ.
  
  =======================
  Affected product versions:
  IBM Spectrum Protect for Virtual Environments
  - Data Protection for Hyper-V versions 7.1 and 8.1
  on Microsoft Windows.
  
  =======================
  Initial Impact: Low
  
  =======================
  Additional Keywords:
  tsm tsmve hyperv TS004057404
  
  =======================
  

Local fix

• Exclude VM replicas from the backup.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Spectrum Protect for Virtual Environments Data Protection    *
  * for Microsoft Hyper-V v716, v718, v814, v816, v818, v819     *
  * and, v8110 on the Windows Server platform.                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue is projected to be fixed in the Data Protection   *
  * for Microsoft Hyper-V 8.1.11 version on Windows platform.    *
  ****************************************************************
  

Problem conclusion

• The problem was that warining message ANS2338W was not displayed
  when the HyperV replica virtual machine was backed up. Backup of
  the HyperV replica vm succeeds but we should let user know that
  the state of the replica virtual machine may differ from the
  original virtual machine.
  The Spectrum Protect client has been modified to issue message
  "ANS2338W The process has detected a request to backup a virtual
  machine replica. ..."
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• DSM      DSMC     DSMCSVC  DpHv
  

Fix information

• Fixed component name

  TSM VE DP MS HY

• Fixed component ID

  5725TVEHV

Applicable component levels

• R81W PSY

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