APAR status
Closed as program error.
Error description
Starting with IBM Spectrum Protect Plus version 10.1.6, backup of Amazon Elastic Compute Cloud (EC2) workload is possible. To do that, Kubernetes (k8s) services have been added to the IBM Spectrum Protect Plus host. These services need resources to operate that can restrict available system memory and, if the IBM Spectrum Protect Plus host was not sized according to the blueprints, this can interfere with normal operations causing slowness or hangs. This unexpected memory usage can for example be seen using the following command : sudo top -b -n 3 -o %MEM IBM Spectrum Protect Plus Versions Affected: IBM Spectrum Protect Plus 10.1.6 Initial Impact: Medium Additional Keywords: SPP, SPPLUS, TS003861069, high, memory, usage, resources
Local fix
1. increase system's memory to at least meet the requirements but tuning might be needed to add more until the system behaves as expected. or 2. disable the k8s services if Amazon EC2 backups are not used or planned with the following commands : sudo systemctl stop k8s-plugins sudo systemctl disable k8s-plugins sudo touch /opt/SPP/spp-k8s/reset_cluster sudo kubeadm reset -f If needing to enable these again, use : sudo rm /opt/SPP/spp-k8s/reset_cluster sudo systemctl enable k8s-plugins sudo systemctl start k8s-plugin
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus Level 10.1.6 * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * This problem is currently projected to be fixed IBM Spectrum * * Protect Plus Level 10.1.6 ifix3 and 10.1.7, Note that this * * is subject to change at the discretion of IBM. * ****************************************************************
Problem conclusion
This problem has been fixed by adding configuration to limit the memory used by kubernetes services.
Temporary fix
Comments
APAR Information
APAR number
IT34072
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A16
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-09-01
Closed date
2020-09-02
Last modified date
2020-09-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A16","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
31 January 2024