IBM Support

IT33543: DATAPOWER MIGHT WATCHDOG RESTART WHILE READING AND SAVING A CONFIGURATION AT THE SAME TIME

Fixes are available

Fix packs for DataPower Gateway version 2018.4.1
Fix packs for DataPower Gateway version 10.0.x

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APAR status

  • Closed as program error.

Error description

  • If DataPower tries to read a config file while a different
thread is writing the file at the same time, the read might hang
causing a watchdog restart.

Local fix

  • 



Problem summary


    

  • When preforming Config sequence a long running or corrupted
log file might produce an unexpected hang resulting in a device
watchdog.

    



Problem conclusion


    

  • Limit the scans of Config Sequence log output to never run past
the maximum log file size.
Fix is available in 2018.4.1.13 and 10.0.0.1
For a list of the latest fix packs available, please see:
https://www.ibm.com/support/pages/node/83105

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT33543
    • 

  • Reported component name
    DATAPOWER
    • 

  • Reported component ID
    DP1234567
    • 

  • Reported release
    18X
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2020-07-14
    • 

  • Closed date
    2020-08-24
    • 

  • Last modified date
    2020-08-27
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    DATAPOWER
    • 

  • Fixed component ID
    DP1234567
    • 



Applicable component levels


    

  • R18X  PSY
       UP
    • 

  • RA0X  PSY
       UP
    • 








      
              
                            

              

              [{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateways"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"18X"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            27 September 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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