Direct links to fixes
APAR status
Closed as program error.
Error description
When one of the application servers has its event manager disabled, you see that IBM Workflow Server is disconnected in IBM Workflow Center.
Local fix
Ensure the event manager is running on all application servers if an online Workflow Server is required.
Problem summary
When one of the application servers has its event manager disabled, a Workflow Server might not send its heartbeat. As a result, the connection between Workflow Server and Workflow Center disconnected, which you notice in Workflow Center. PRODUCT AFFECTED IBM Business Automation Workflow
Problem conclusion
A fix is available or will be available that starts the heartbeat regardless of whether the event manager is enabled.
Temporary fix
Comments
APAR Information
APAR number
JR62510
Reported component name
BPM
Reported component ID
5737A5700
Reported release
K00
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-07-03
Closed date
2020-08-18
Last modified date
2020-08-18
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
BUS AUTO WORKFL
Fixed component ID
5737H4100
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"20.0.0.1"}]
Document Information
Modified date:
14 December 2020