IT33835: AUTO DEPLOYMENT VIA OPERATIONS CENTER MAY FAIL WITH "ANE4020E THE DATA FORMAT FOR OBJECT ....' IS UNKNOWN"

APAR status

• Closed as program error.

Error description

• The schedule of automatic client updates via Operations Center
  may fail reporting the following messages into the server
  activity log:
  ie:
  ANE4020E (Session: 16523471, Node: NODE01)  The data format for
  object
  '//deploymngr/client/Linux/X86/deploy/updatemgr/N/icc/icclib/lib
  icclib085.so' is unknown.
  The unknown format usually occurs when the file was backed up or
  archived by a later version of IBM Spectrum Protect.
  
  ANR2579E Schedule AUTODEPLOY  in domain DOMAIN1 for node NODE01
  failed (return code 12).
  
  (note: in the example above, the ANE4020E refers to
  libicclib085.so file but the problem may affect every file in
  the exp package)
  
  
  
  IBM Spectrum Protect versions affected:
  Client 7.1.x on supported OS platforms
  
  
  
  Initial Impact:
  Medium
  
  
  
  Additional Keywords:
  TSM "Spectrum Protect" ANE4020E ANR2579E "autodeployment" OC
  "operations center" #TS003713897
  

Local fix

• Manually update the IBM Spectrum Protect B/A client version to
  8.1.x
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Backup-archive client  auto deployment from version 7.1.x to *
  * 8.1.9 or 8.1.10 on all unix and linux platforms              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue is projected to be fixed in the IBM Spectrum      *
  * Protect backup-archive client auto deployment version        *
  * 7.1.8.10. This is subject to change at the discretion of IBM *
  ****************************************************************
  

Problem conclusion

• Backup Archive Client Autodeployment upgrade completes
  successfully and the BA Client functions correctly
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels