IBM Support

IT33860: REQUIRED MICROSOFT VISUAL C++ COMPONENTS ARE NOT INSTALLED WHEN SELECTING RECOVERY AGENT INSTALLATION

A fix is available

Download Information: Version 7.1.8.x Data Protection for VMware

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Required Microsoft Visual C++ components are not installed when
selecting Recovery Agent at installation.
The installation
completes successfully, but "TSM RevoveryAgent terminates the
operation." window is pop up when starting the Recovery
Agent.


Customer/Support Diagnostics (If
Applicable):


Spectrum Protect Versions Affected:
Spectrum
Protect for Virtual Environments 7.1.8.7 or later excluding
8.1.x on all supported platforms


Initial
Impact:
low


Additional Keywords:
Spectrum Protect for Virtual
Environments, TS003805626, recovery agent

Local fix

Problem summary

  • ****************************************************************
* USERS AFFECTED:                                              *
* IBM Spectrum Protect for Virtual Environments: Data          *
* Protection for VMware v7.1.x on Windows x64.                 *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* See ERROR DESCRIPTION                                        *
****************************************************************
* RECOMMENDATION:                                              *
* This issue is projected to be fixed in the IBM Spectrum      *
* Protect for Virtual Environments: Data Protection for VMware *
* version 7.1.8.10 on the Microsoft Windows x64 platform.      *
*                                                              *
* Note 1: This is subject to change at the discretion of IBM.  *
****************************************************************

Problem conclusion

  • Recovery Agent function works correctly when selecting and
installing DP For VMware using the option "Install Tivoli
Storage Manager recovery agent only".

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT33860
    • 

  • Reported component name
    TSM FOR VE DP V
    • 

  • Reported component ID
    5725TVEVM
    • 

  • Reported release
    71W
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2020-08-10
    • 

  • Closed date
    2020-10-29
    • 

  • Last modified date
    2020-10-29
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    TSM FOR VE DP V
    • 

  • Fixed component ID
    5725TVEVM
    • 



Applicable component levels


    

  • R71W  PSY
       UP
    • 








      
              
                            

              

              [{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS8TDQ","label":"Tivoli Storage Manager for Virtual Environments"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"71W"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            30 August 2021
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
Page Feedback