IBM Support

JR62050: THE PROFILE UPGRADE FAILS WITH A NULLPOINTEREXCEPTION WHEN YOU UPGRADE FROM IBM BPM TO IBM BUSINESS AUTOMATION WORKFLOW

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APAR status

  • Closed as program error.

Error description

  • When you upgrade to IBM Business Automation Workflow 19.0.0.3,
    the profile upgrade(BPMConfig -upgrade) fails with a
    java.lang.NullPointerException.
    
    When reviewing the BPMConfig_timestamp.log file, you might find
    the following exception occurs while the upgrade procedure tries
    to get network shared directory:
    
    [2/5/20 0:21:14:473 EST] 00000001 BPMConfig    E
    com.ibm.bpm.config.BPMConfig main <Null Message>
                                    java.lang.NullPointerException
       at
    com.ibm.bpm.config.capability.standard.ComponentCaseManager.getR
    esolvedNetworkSharedDirectory(ComponentCaseManager.java:1139)
       at
    com.ibm.bpm.config.capability.standard.ComponentCaseManager.upda
    teCaseManagerProperties(ComponentCaseManager.java:1046)
       at
    com.ibm.bpm.config.capability.standard.ComponentCaseManager.inst
    allApplications(ComponentCaseManager.java:894)
       at
    com.ibm.bpm.config.capability.standard.ComponentCaseManager.upgr
    adeDeploymentTarget(ComponentCaseManager.java:1606)
    

Local fix

  • You must rollback the upgrade once you hit this issue.
    
    You must then ensure that the cause of the first profile upgrade
    failure doesn't happen again.
    

Problem summary

  • This exception occurs because the network shared directory is
    not initialized.
    

Problem conclusion

  • A fix is available or will be available that ensures the network
     shared directory is initialized.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR62050

  • Reported component name

    BUS AUTO WORKFL

  • Reported component ID

    5737H4100

  • Reported release

    J00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-03-04

  • Closed date

    2020-08-05

  • Last modified date

    2020-08-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BUS AUTO WORKFL

  • Fixed component ID

    5737H4100

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"19.0.0.1"}]

Document Information

Modified date:
14 December 2020