IBM Support

IT33670: API VMBACKUPHISTORY (/NGP/ANALYTICS/VMBACKUPHISTORY) FAILS WITH INTERNAL SERVER ERROR IN 10.1.6

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APAR status

  • Closed as program error.

Error description

  • Starting in version 10.1.6 of Spectrum Protect Plus, the
    API
    Vmbackuphistory (endpoint : }/ngp/analytics/vmbackuphistory)
    
    API no longer works. When it is called it fails with the
    following in the json file:
    
    "timestamp":
    1592325906883,
    "status": 500, "error": "Internal Server Error",
    
    "exception":
    "com.netflix.zuul.exception.ZuulException",
    "message":
    "localhost:8083 failed to respond"
    
    MDVREGR
    
    Versions
    affected: 10.1.6
    Keywords: TS003833710 rest restapi
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.6.                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available.  This problem is          *
    * currently projected to be fixed in IBM Spectrum Protect Plus *
    * levels 10.1.6 ifix3 and 10.1.7.  Note that this is subject   *
    * to change at the discretion of IBM.                          *
    ****************************************************************
    

Problem conclusion

  • IBM Spectrum Protect Plus /ngp/analytics/vmbackuphistory
    endpoint has been fixed to produce the expected results.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT33670

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A16

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-07-23

  • Closed date

    2020-08-31

  • Last modified date

    2020-08-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • nodejs
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A16","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
31 January 2024