IBM Support

IT33386: DSMC GENERATES A CORE DUMP ON AIX ON START UP

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APAR status

  • Closed as program error.

Error description

  • On AIX platform during backup-archive client initialization,
    GSKit makes
    calls that require AES and SHA CPU acceleration to
    be enabled.
    In case AES and SHA CPU acceleration are disabled,
    the client will crash.
    
    
    Customer/Support Diagnostics:
    The
    call stack of the client crash on AIX shows:
    
    (dbx)
    where
    pthread_kill(??, ??) at 0x900000000535f94
    _p_raise(??) at
    0x9000000005357e4
    raise.raise(??) at 0x900000000039368
    abort()
    at 0x900000000055d64
    psunxthr.psTrapHandler(int,int,__sigcontext
    *)() at 0x100062fe0
    .(0x9001000a0c7621c, 0x100, 0x110300630) at
    0x9000000033eb154
    aes_init_key(??, ??, ??, ??) at
    0x9000000033e7d78
    ...
    GSKKM_SetFIPSOn(0x0) at 0x900000001997f0c
    
    GSKitPasswordFile.GSKitPasswordFile::GSKitPasswordFile(const
    clientOptions*)() at
    0x1001f5464
    PasswordFile.new_PasswordFile(const
    clientOptions*)() at
    0x1001f2588
    dsCommonInitRemaining(dsInitInfo*)() at
    0x100375c54
    dsCommonInit(dsInitInfo*)() at
    0x100374ea8
    dscInit(int,char**,cliType_t)() at
    0x100000c94
    dscmain(int,char**)() at 0x100000b24
    main() at
    0x100000928
    
    IBM Spectrum Protect versions affected:
    AIX
    clients on 7.1.8.5 and higher, 8.1.6.1 and higher
    
    Initial
    Impact:
    Medium
    Additional Keywords:
    

Local fix

  • If possible enable hardware encryption feature.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect client versions 7.1.8.5 till 7.1.8.9    *
    * and 8.1.6.1 till 8.1.10 on AIX platform.                     *
    * Note: starting with these versions, we've distributed GSKit  *
    * 8.0.55.2 version that was initially affected.                *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is projected *
    * to be fixed in levels 7.1.8.10 and  8.1.11. Note that this   *
    * is subject to change at the discretion of IBM.               *
    ****************************************************************
    

Problem conclusion

  • Before the fix, dsmc might get a core dump at startup inside the
    GSKit library on AIX LPAR with the processor compatibility mode
    set to Power7 while running on Power 8 underlying hardware.
    After the fix, dsmc will run fine in such an AIX LPAR
    environment.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT33386

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    81A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-06-30

  • Closed date

    2020-08-20

  • Last modified date

    2021-01-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • dsmc
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81A"}]

Document Information

Modified date:
30 January 2021