A fix is available
APAR status
Closed as program error.
Error description
When the preferred language for web browser where the SPP UI is launched is set as non-English, the message for CTGGA0076 contains incomplete information where the virtual machine name and the "Last error" part is missing. Here is an example: Proper information for the message for CTGGA0076 should be displayed as below in English in the joblog: ERROR,<timestamp>,2,CTGGA0076,Unprotected vm: <VM name>. Last error: [error message in detail] ...... However, non-English message for CTGGA0076 is displayed as the following instead in joblog (in Italian as an example): ERROR, <timestamp>,2,CTGGA0076,VM non protetta: ...... When the above issue occurs, you will need to review the corresponding virgo log to find out the complete information for CTGGA0076, like the following: [timestamp] ERROR asyncTaskExecutor-48 c.c.e.s.protection.hypervisor.nativesnap.MessageUtils sessionID Total unprotected virtual machines by job vmware_<SLA policy> : xx. [timestamp] ERROR asyncTaskExecutor-48 c.c.e.s.protection.hypervisor.nativesnap.MessageUtils sessionID Unprotected vm: VM name. Last error: [error message in detail] ...... Initial impact: Medium Versions Affected: 10.1.x Additional keywords: SPP, SPPLUS, TS003740585, CTGGA0076
Local fix
Set preferred language to English for the web browser where the SPP UI is launched.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus levels 10.1.5 and 10.1.6 * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is * * currently projected to be fixed in IBM Spectrum Protect Plus * * levels 10.1.6 ifix2 and 10.1.7. Note that this is subject * * to change at the discretion of IBM. * ****************************************************************
Problem conclusion
IBM Spectrum Protect Plus message CTGGA0076 has been fixed for non-English languages.
Temporary fix
Comments
APAR Information
APAR number
IT33599
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A15
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-07-20
Closed date
2020-07-27
Last modified date
2020-07-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
GUI
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A15","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
31 January 2024