IBM Support

Attempt to add multiple user accounts at once using a .csv file to map OpenId Connect namespace.

Troubleshooting


Problem

Error message:

CM-REQ-4049 An error occurred while accessing a security system.,Exception occurred: java.lang.NullPointerException. Please make sure the property names are correct in the CSV header and the file is encoded in UTF-8 format.

Symptom

Unable to import the users.

Resolving The Problem

  • Make sure to remove the CR, LF entry ended at the end of the line

Document Location

Worldwide

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"ARM Category":[{"code":"a8m50000000Cl77AAC","label":"Administration->Security"}],"ARM Case Number":"TS003862272","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"ARM Category":[{"code":"a8m50000000Cl77AAC","label":"Administration->Security"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.1.3","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
09 July 2020

UID

ibm16245386

Page Feedback