APAR status
Closed as program error.
Error description
The schema update fails with the error message: "We are sorry, but something went wrong. Contact your IBM License Metric Tool administrator if the problem persists." The following errors can be observed in tema.log: [ERROR] Java::ComMicrosoftSqlserverJdbc::SQLServerException: Cannot drop the trigger 'sam.computer_group_catalog_hierarchy_rollups_t rigger_uuid_guid', because it does not exist or you do not have permission.: drop trigger sam.computer_group_catalog_hierarchy_r ollups_trigger_uuid_guid [ERROR] Java::ComMicrosoftSqlserverJdbc::SQLServerException: The DELETE statement conflicted with the REFERENCE constraint "FK__reports__pagesta__382F5661". The conflict occurred in database "temadb", table "dbo.reports", column 'pagestate_id'.: delete from dbo.pagestates where id in (select pagestate_id from dbo.reports where path like '%software_aggregates%') [WARN] The statement has been terminated. [FATAL] Sequel::ForeignKeyConstraintViolation (DBNAME: temadb - Java::ComMicrosoftSqlserverJdbc::SQLServerException: The DELETE statement conflicted with the REFERENCE constraint "FK__reports__pagesta__382F5661". The conflict occurred in database "temadb", table "dbo.reports", column 'pagestate_id'.): com.microsoft.sqlserver.jdbc.SQLServerExcept ion.makeFromDatabaseError(com/microsoft/sqlserver/jdbc/SQLServer Exception.java:258) com.microsoft.sqlserver.jdbc.TDSTokenHandle r.onEOF(com/microsoft/sqlserver/jdbc/tdsparser.java:256) com.mi crosoft.sqlserver.jdbc.TDSParser.parse(com/microsoft/sqlserver/j dbc/tdsparser.java:108) [... stacktrace up until Thread.java ...] TS003880979
Local fix
N/A
Problem summary
**************************************************************** ***************** ERROR DESCRIPTION: The schema update fails with the error message: "We are sorry, but something went wrong. Contact your IBM License Metric Tool administrator if the problem persists." The following errors can be observed in tema.log: ÝERROR¨ Java::ComMicrosoftSqlserverJdbc::SQLServerException: Cannot drop the trigger 'sam.computer_group_catalog_hierarchy_rollups_t rigger_uuid_guid', because it does not exist or you do not have permission.: drop trigger sam.computer_group_catalog_hierarchy_r ollups_trigger_uuid_guid ÝERROR¨ Java::ComMicrosoftSqlserverJdbc::SQLServerException: The DELETE statement conflicted with the REFERENCE constraint "FK__reports__pagesta__382F5661". The conflict occurred in database "temadb", table "dbo.reports", column 'pagestate_id'.: delete from dbo.pagestates where id in (select pagestate_id from dbo.reports where path like '%software_aggregates%') ÝWARN¨ The statement has been terminated. ÝFATAL¨ Sequel::ForeignKeyConstraintViolation (DBNAME: temadb - Java::ComMicrosoftSqlserverJdbc::SQLServerException: The DELETE statement conflicted with the REFERENCE constraint "FK__reports__pagesta__382F5661". The conflict occurred in database "temadb", table "dbo.reports", column 'pagestate_id'.): com.microsoft.sqlserver.jdbc.SQLServerExcept ion.makeFromDatabaseError(com/microsoft/sqlserver/jdbc/SQLServer Exception.java:258) com.microsoft.sqlserver.jdbc.TDSTokenHandle r.onEOF(com/microsoft/sqlserver/jdbc/tdsparser.java:256) com.mi crosoft.sqlserver.jdbc.TDSParser.parse(com/microsoft/sqlserver/j dbc/tdsparser.java:108) Ý... stacktrace up until Thread.java ...¨ Workaround for this issue is described under: https://www.ibm.com/support/pages/node/6244612 TS003880979 **************************************************************** ***************** * EXPECTED RESULTS: * The issue does not occur. **************************************************************** * RECOMMENDATION: Apply appropriate update when available. ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance packages: | Update | ILMT 9.2.21.0 ****************************************************************
Temporary fix
Comments
APAR Information
APAR number
IJ25986
Reported component name
LIC METRIC TOOL
Reported component ID
5724LMTEM
Reported release
920
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-07-01
Closed date
2020-07-15
Last modified date
2020-07-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
LIC METRIC TOOL
Fixed component ID
5724LMTEM
Applicable component levels
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS8JFY","label":"IBM License Metric Tool"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"920","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
16 July 2020