IBM Support

IT33306: AFTER SUCCESSFUL VM BACKUP, SERVER EXTENDED_SUMMARY TABLE CAN SHOW THIS BACKUP AS FAILED WHEN VMNOCBTCONTINUE IS SET TO YES.

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APAR status

  • Closed as program error.

Error description

  • When a datamover dsm.opt has the option 'vmnocbtcontinue yes',
    an iffull backup of a VM will be taken when Change Block
    Tracking (CBT) of the VM can not be reset.
    When this happens
    and the backup completes successful, the summary_extended table
    in the Spectrum Protect Server will still show the backup as
    failed.
    
    Backup result seen from the datamover:
    dsmc backup vm
    <vmname> -vmfulltype=vstor -vmbackuptype=fullvm
    -asnodename=<dc_name> -MODE=IFIncremental
    -optfile=<dsm.datamover.opt>
    ....
    Statistics for Virtual
    Machine <vmname>
    Total number of objects inspected: 1
    Total
    number of objects backed up: 1
    
    Output seen in the
    summary_extended table on the server:
    select * from
    summary_extended where ACTIVITY_DETAILS='VMware' and
    SUCCESSFUL='NO'
     ...
     EXAMINED: 1
     AFFECTED: 1
     FAILED: 1
     ...
    
    COMPLETION_CODE:7322
     SUCCESSFUL: NO
    
    See the unexpected
    'failed: 1' and 'successful: no' in above select output.
    The
    unexpected output is only seen when the VM backup requires CBT
    reset. When CBT reset is not required, the result in the
    extended_summary will be as expected.
    
    IBM Spectrum Protect
    Versions Affected:
    IBM Spectrum Protect for Virtual
    Environments - Data Protection for VMware 8.1.7 and newer on
    any supported platform
    
    Initial Impact: Low
    
    Additional
    Keywords: TSM, Tivoli, Storage, Manager, TDP4VE, TS003660012
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect for Virtual Environments Data           *
    * Protection for VMware versions 7.1.8.8, 8.1.7, 8.1.8, 8.1.9, *
    * 8.1.10 running on all Microsoft Windows x64 and Linux x86    *
    * platforms.                                                   *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This issue is projected to be fixed in the Data Protection   *
    * for VMware Data Mover version 8.1.11 on Windows x64 and      *
    * Linux x86 platforms.                                         *
    * Note 1: This is subject to change at the discretion of IBM.  *
    ****************************************************************
    

Problem conclusion

  • The table is now updated with correct values for successful
    backup when the option 'vmnocbtcontinue yes' is used.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT33306

  • Reported component name

    TSM FOR VE DP V

  • Reported component ID

    5725TVEVM

  • Reported release

    81W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-06-24

  • Closed date

    2020-07-27

  • Last modified date

    2020-07-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • dsmagent
    

Fix information

  • Fixed component name

    TSM FOR VE DP V

  • Fixed component ID

    5725TVEVM

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS8TDQ","label":"Tivoli Storage Manager for Virtual Environments"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81W","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
28 July 2020