IBM Support

PH26909: INSTALLATION_STATUS.TXT FILE SAYS THAT SERVICES INSTALLED SUCESSFULLY EVENTHOUGH FOLDER CREATION FAILED FOR THEM

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APAR status

  • Closed as program error.

Error description

  • When installing AD , the folders of some of the new services
    are not created by the installer but the installation status
    file mentions that these services have been installed
    successfully
    The installation status file is not reflecting the correct
    status for the failed install
    

Local fix

  • This symptom may occur if %SystemRoot%\System32 (for example,
    C:\Windows\System32) is not present in the system PATH
    variable.  Adding %SystemRoot%\System32 to the system PATH
    variable and then re-running the ADDI installer may allow you
    to work around the issue and get the additional services
    installed.
    

Problem summary

  • IBM_ADDI_Installation_Status.txt file says the new services were
     installed successfully eventhough the folders for the new
    services were not created.
    

Problem conclusion

  • This issue has been successfully resolved from AD 5109 by
    having the installer add the  %SYSTEMROOT%\system32 information
    to the end of the PATH environment variable it uses,
    but note that that addition is for the current task and does
    not permanently affect the server system or its PATH statement
    after rebooting.
    Installation logging was also improved.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PH26909

  • Reported component name

    APPL DISCOVERY

  • Reported component ID

    5737B1600

  • Reported release

    510

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-06-30

  • Closed date

    2021-01-08

  • Last modified date

    2021-01-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    APPL DISCOVERY

  • Fixed component ID

    5737B1600

Applicable component levels

[{"Line of Business":{"code":"LOB35","label":"Mainframe SW"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSRR9Q","label":"IBM Application Discovery for IBM Z"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"510"}]

Document Information

Modified date:
27 January 2021