How To
Summary
When applying WebGUI fix pack in a locale other than English, additional parameters in the silent response file may need to be modified.
Objective
In environments where English is not the default locale, the Profile ID may be contain non-English characters, such as multi-byte Japanese characters.
Steps
Find out the name of the product profile by checking Installation Manager. You can do this by:
1) Going to Installation Manager home directory:
e.g. /opt/IBM/InstallationManager/eclipse/tools
2) Run "imcl -c" command (this is the console mode for Installation Manager)
3) Select "V. View Installed Packages"
4) Look for the section containing WebGUI.
By default, this section is titled in English as "IBM Netcool GUI Components". However, in your locale, the text might be different. This is the text that you need in the next steps.
View the default response file that's included with your WebGUI Fix Pack installation package. The response files are located in the responsefiles directory.
Using the default OMNIbusWebGUI_update_response.xml file as an example, you'll need to edit the profile IDs in the following sections and edit them to suit your installation:
<profile id='IBM Netcool GUI Components' installLocation='/opt/IBM/netcool/gui'>
<offering profile='IBM Netcool GUI Components' id='com.ibm.tivoli.netcool.omnibus.webgui' version='8.1.14.201809181514' features='VMM.feature,WebGUI.feature,Scala.feature'/>
Additional Information
This procedure may also apply to other products managed by Installation Manager. Best to check with the dedicated support teams by contacting IBM Support.
Document Location
Worldwide
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHTQ","label":"Tivoli Netcool\/OMNIbus"},"ARM Category":[{"code":"a8m500000008a2VAAQ","label":"WebGUI->Installation->Patching"}],"ARM Case Number":"TS003718214","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.1.0","Line of Business":{"code":"LOB45","label":"Automation"}}]
Was this topic helpful?
Document Information
Modified date:
26 June 2020
UID
ibm16239254