IT32934: DATAPOWER UNQUIESCE LEAVES API GATEWAY SERVICE OBJECT IN DOWN STATE

Fix packs for DataPower Gateway version 2018.4.1
Fix packs for DataPower Gateway version 10.0.x

APAR status

• Closed as program error.

Error description

• When the DataPower device is unquiesced, the API Gateway
  Service object will fail to come back up and be left in a down
  state.
  
  This happens because the Gateway Peering objects are
  not up yet when the API Gateway Service object is trying to
  come up.
  
  Although the Gateway Peering object eventually comes
  up, the API Gateway Service object stops checking and stays in
  a down state.
  
  The following example demonstrates the state of
  the objects when experiencing this issue:
  
  support@debug1:~#
  ./status.sh |egrep 'datapower-|apic-gw-service|-peering:'
  datapo
  wer-54d799d476-9d46n
  apic-gw-service: default
  [down]
  gateway-peering: gwd
  [up]
  datapower-54d799d476-br6qz
  apic-gw-service: default
  [down]
  gateway-peering: gwd
  [up]
  datapower-54d799d476-l9d74
  apic-gw-service: default
  [down]
  gateway-peering: gwd [up]
  

Local fix

• Manually toggle the admin-state of the API Gateway Service
  object, by disabling then enabling the object.
  

Problem summary

• For DataPower user who uses APIC Gateway Service, after the user
   quiesces and unquiesce a domain, the state of APIC Gateway
  Service in that domain doesn't restore to be UP.
  

Problem conclusion

• Fix is available in 2018.4.1.12 and 10.0.0.1
  
  
  
  For a list of the latest fix packs available, please see:
  https://www.ibm.com/support/pages/node/83105
  

Temporary fix

• Manually disable and then enable the APIC Gateway Service
  object.
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  DATAPOWER

• Fixed component ID

  DP1234567

Applicable component levels

• R100 PSY

     UP

• R18X PSY

     UP