APAR status
Closed as program error.
Error description
In some rare scenarios connected with the database upgrade a default report in ILMT may not be properly removed. As a result, when the report is accessed in ILMT UI the "Something went wrong" error is displayed. ILMT's diagnostic file (tema.log) contains an error like: --- [06/01/20 00:00:20:332 UTC] 00001093 com.ibm.ws.webcontainer.webapp I SRVE0292I: Servlet Message - [tema]:.[INFO] Rendered reports/index.html.rb (216.8ms) [06/01/20 00:00:20:336 UTC] 00001093 com.ibm.ws.webcontainer.webapp I SRVE0292I: Servlet Message - [tema]:.[FATAL] ActionView::Template::Error (No route matches "/sam/product_usages"): --- TS003783804
Local fix
No workaround.
Problem summary
**************************************************************** ***************** ERROR DESCRIPTION: A custom usage report for a non-IBM product had been saved by ILMT operator under "Reports > Saved Reports". During migration to ILMT this report has not been removed by ILMT installer. In result, when the report is accessed in ILMT UI the "Something went wrong" error is displayed. ILMT's diagnostic file (tema.log) contains an error like: --- Ý06/01/20 00:00:20:332 UTC¨ 00001093 com.ibm.ws.webcontainer.webapp I SRVE0292I: Servlet Message - Ýtema¨:.ÝINFO¨ Rendered reports/index.html.rb (216.8ms) Ý06/01/20 00:00:20:336 UTC¨ 00001093 com.ibm.ws.webcontainer.webapp I SRVE0292I: Servlet Message - Ýtema¨:.ÝFATAL¨ ActionView::Template::Error (No route matches "/sam/product_usages"): --- TS003783804 **************************************************************** ***************** * EXPECTED RESULTS: * The issue does not occur. **************************************************************** * RECOMMENDATION: Apply appropriate update when available. ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance packages: | Update | ILMT 9.2.20.0 ****************************************************************
Temporary fix
Comments
APAR Information
APAR number
IJ25589
Reported component name
LIC METRIC TOOL
Reported component ID
5724LMTEM
Reported release
920
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-06-15
Closed date
2020-06-18
Last modified date
2020-06-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
LIC METRIC TOOL
Fixed component ID
5724LMTEM
Applicable component levels
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS8JFY","label":"IBM License Metric Tool"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"920","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
24 June 2020