IBM Support

IT30354: MQ Appliance reloads if the queue manager file system is accessed using REST API during queue manager fail over.

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APAR status

  • Closed as program error.

Error description

  • The MQ appliance reloads while a queue manager failover is in
    progress.
    
    Similar errors as below can be seeing on the message logs under
    trace directory
    
    
    Sep 13 08:15:28 mqapp01 Filesystem(QM1_fs)[1469726]: INFO:
    Running stop for /dev/drbd/by-res/drbd_QM1 on /var/mqm/vols/QM1
    Sep 13 08:15:28 mqapp01 Filesystem(QM1_fs)[1469726]: INFO:
    Trying to unmount /var/mqm/vols/QM1
    Sep 13 08:15:28 mqapp01 Filesystem(QM1_fs)[1469726]: ERROR:
    Couldn't unmount /var/mqm/vols/QM1; trying cleanup with TERM
    Sep 13 08:15:28 mqapp01 Filesystem(QM1_fs)[1469726]: INFO:
    sending signal TERM to: root    85657   482 91 Aug24
    ttyS0  S<sl+ 25563:34 /root/drouter --listen -S0 -F0
    Sep 13 08:15:29 mqapp01 supervisor: Restart event for process
    drouter (PID 85657) - Reason: (2) Signal info: PID (85657)
    Signal (17) Status (9)(EXIT(-1) SIG(9) CORE(0))
    Sep 13 08:15:36 mqapp01 Filesystem(QM1_fs)[1469726]: INFO:
    unmounted /var/mqm/vols/QM1 successfully
    

Local fix

  • Use Log Target feature instead to transfer queue manager logs.
    

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    MQ Appliance users who use the REST API to access queue manager
    error logs while an HA failover is in progress.
    
    
    Platforms affected:
    MultiPlatform
    
    ****************************************************************
    PROBLEM DESCRIPTION:
    While processing a queue manager failover any process that is
    holding a lock on the queue manager file system is killed
    immediately. In this case the lock was held by the drouter
    process and killing this process results in the reload.
    

Problem conclusion

  • The code is modified to allow the drouter process to finish its
    work and release the lock on the queue manager file system.
    
    MQ appliances users are recommended to apply the fix for the
    APAR IT33612 with the fix for APAR IT30354 as IT33612 might
    cause some of the changes added by IT30354 ineffective.
    
    ---------------------------------------------------------------
    The fix is targeted for delivery in the following PTFs:
    
    Version    Maintenance Level
    v9.1 CD    9.1.5
    v9.1 LTS   9.1.0.7
    
    The latest available maintenance can be obtained from
    'WebSphere MQ Recommended Fixes'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
    
    If the maintenance level is not yet available information on
    its planned availability can be found in 'WebSphere MQ
    Planned Maintenance Release Dates'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
    ---------------------------------------------------------------
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT30354

  • Reported component name

    MQ APPLIANCE M2

  • Reported component ID

    5737H4700

  • Reported release

    912

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-09-23

  • Closed date

    2020-06-16

  • Last modified date

    2020-11-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MQ APPLIANCE M2

  • Fixed component ID

    5737H4700

Applicable component levels

[{"Line of Business":{"code":"LOB36","label":"IBM Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS5K6E","label":"IBM MQ Appliance"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"912"}]

Document Information

Modified date:
01 December 2020