IBM Support

IT33111: THE CLIENT ACCEPTOR SERVICES PORT VALUES ARE NOT HONOURED

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APAR status

  • Closed as program error.

Error description

  • The Client Acceptor may allocate a random port even though the
    port values are explicitly specified in the client options via
    HTTPPORT and WEBPORTS options.
    It can happen if the specified port numbers are already in use.
    
    HTTP and TCP ports that dsmcad allocates can be seen in the
    dsmwebcl.log, for example:
    
    04/20/2020 00:59:54 (dsmcad) Client Acceptor - Built Feb  4 2020
    16:34:36
    04/20/2020 00:59:54 (dsmcad) Version 8, Release 1, Level 9.1
    04/20/2020 00:59:54 (dsmcad) ANS3000I TCP/IP communications
    available on port 1587.
    04/20/2020 00:59:54 (dsmcad) Dsmcad is working in   Webclient
    Schedule   mode.
    04/20/2020 00:59:54 (dsmcad) ANS3000I HTTP communications
    available on port 1581.
    
    Initial Impact: Medium
    
    IBM Spectrum Protect versions affected:
    Client  7.1.x and 8.1.x on all supported platforms
    
    Keywords:
    TSM  TS003492352 HTTPPORT WEBPORT dsmcad CAD client acceptor
    

Local fix

  • Specify free ports when defining values for the HTTPPORT and
    WEBPORTS in dsm.opt/dsm.sys.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Backup-archive clients versions 7.1.8 and 8.1.x for all      *
    * platforms                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See "Error Description"                                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 8.1.12.                       *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    *
    

Problem conclusion

  • The backup-archive client allocates now only un-usable ports.
    For default ports the random ports could be allocated.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT33111

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    81W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-06-08

  • Closed date

    2020-11-30

  • Last modified date

    2020-11-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • CAD
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81W"}]

Document Information

Modified date:
13 February 2021