IBM Support

VersionInfo utility might indicate a 32-bit architecture on some 64-bit product images

Troubleshooting


Problem

When you run the versionInfo utility on Web server plug-ins for IBM WebSphere Application Server Version 7.0 and IBM HTTP Server Version 7.0 on certain 64-bit images, it might indicate 32-bit architectures.

Symptom

The text returned by the versionInfo utility for Web server plug-ins should look similar to the following example:


D:\IBM\WebSphere\Plugin\bin>versionInfo.bat
WVER0010I: Copyright (c) IBM Corporation 2002, 2005, 2008; All rights reserved.
WVER0012I: VersionInfo reporter version 1.15.1.26, dated 8/9/08

---------------------------------------------------------
IBM WebSphere Application Server Product Installation Status Report
---------------------------------------------------------

Report at date and time March 10, 2009 11:51:34 AM EDT

Installation
---------------------------------------------------------
Product Directory D:\IBM\WebSphere\Plugin
Version Directory D:\IBM\WebSphere\Plugin\properties\version
DTD Directory D:\IBM\WebSphere\Plugin\properties\version\dtd
Log Directory D:\IBM\WebSphere\Plugin\logs
Backup Directory D:\IBM\WebSphere\Plugin\properties\version\nif\backup
TMP Directory C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp

Product List
---------------------------------------------------------
PLG installed

Installed Product
---------------------------------------------------------
Name Web server plug-ins for IBM WebSphere Application Server
Version 7.0.0.0
ID PLG
Build Level r0835.03
Build Date 8/31/08
Architecture Intel (32 bit)

---------------------------------------------------------
End Installation Status Report
---------------------------------------------------------

If the issue described in this technote occurs, the line starting with Architecture indicates a 32-bit architecture on a 64-bit image.

Environment

For the Web server plug-ins for WebSphere Application Server, the versionInfo utility displays a 32-bit architecture on the following 64-bit platform:

    • AIX PPC64
For IBM HTTP Server, the versionInfo utility displays a 32-bit architecture on the following 64-bit platforms:
    • AIX PPC64
    • Linux PPC64
    • Linux S390 64
    • Solaris Sparc 64
    • Microsoft Windows AMD 64

Resolving The Problem

No action is required. The architecture displayed reflects the binary files installed by the product. This usually matches the architecture of the installed image; but in each of the cases discussed in this technote, 32-bit binary files are installed on a 64-bit platform. Therefore, the architecture reported is expected and correct.

[{"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Plug-in","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.0","Edition":"Base;Express;Network Deployment","Line of Business":{"code":"LOB45","label":"Automation"}},{"Product":{"code":"SSEQTJ","label":"IBM HTTP Server"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Not Applicable","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
07 September 2022

UID

swg21378216

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