Troubleshooting
Problem
Newly registered managed collector's entry is not visible in "Deployment Inventory" even though it is visible in Detailed Enterprise STAP view and in the Deployment Health Topology.
Cause
Deployment Inventory is populated by "change_tracker" mechanism on MUs and populate data to the CM. Sometimes the newly registered collector's entry might not show in "Deployment Inventory" even though it is available in Detailed Enterprise STAP view and in the Deployment Health Topology.
Diagnosing The Problem
Open Deployment Inventory report on GUI and check for the newly registered collector's entry
Resolving The Problem
1- Unregister and re-register the collector to the CM
2 - Run below command to reset change tracker.
grdapi change_tracker_reset host=<host name of collector>
The collector's entry should be visible now.
Related Information
Document Location
Worldwide
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"ARM Category":[{"code":"a8m0z000000Gp0ZAAS","label":"CENTRAL MANAGER"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)","Line of Business":{"code":"LOB24","label":"Security Software"}}]
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Document Information
Modified date:
08 June 2020
UID
ibm16220626