IBM Support

IT32928: APPLICATIONS WHICH START MANY SESSIONS MIGHT SLOW DOWN AFTER UPGRADING THE API TO 7.1.8+ OR 8.1.2+

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APAR status

  • Closed as program error.

Error description

  • A small delay in the time it takes to open a session with the
    IBM Spectrum Protect server might impact performance of
    applications which quickly open and close sessions with the
    server. This is most often noticed with API applications after
    the API is upgraded to version 7.1.8 or later, or 8.1.2 or
    later.
    
    Spectrum Protect Versions Affected: V7.1.8 and V8.1.2 or higher
      on all supported platforms.
    
    Customer/Support Diagnostics :
     A client service trace shows entries similar to these, the
    delay seen is about a few hundreds of milliseconds, while it
    should be a factor of a few milliseconds or tens of
    milliseconds per GSKit library call =>
     ...
     02/20/20 12:16:26.745 [32374984] [1] : gskkmlib.cpp
      ( 823): ENTER =====> GSKKMlib::gskkmCreateNewKeyDbData
     02/20/20   12:16:27.286 [32374984] [1] : gskkmlib.cpp
      ( 830): GSKKMlib::gskkmCreateNewKeyDbData Create new in memory
      key database data successful.
     ...
     02/20/20   12:16:27.286 [32374984] [1] : gskkmlib.cpp
      ( 861): ENTER =====> GSKKMlib::gskkmImportKeys
     02/20/20   12:16:27.355 [32374984] [1] : gskkmlib.cpp
      ( 908): GSKKMlib::gskkmImportKeys Import keys successful.
     ...
     02/20/20   12:16:27.355 [32374984] [1] : GSKKeymanager.cpp
      ( 538): EXIT  <===== GSKKeymanager::getKeyDbData
     02/20/20   12:16:27.378 [32374984] [1] : gskit.cpp
      (2026): GSKit::CreateEnvHandle(): Setting label = XXXX
     ...
     02/20/20   12:16:27.378 [32374984] [1] : gskit.cpp
      (2047): GSKit::CreateEnvHandle(): setGSKEnvCommonAttributes
      rc: 0.
     02/20/20   12:16:27.396 [32374984] [1] : gskit.cpp
      (2072): GSKit::CreateEnvHandle(): gsk_environment_init
      (1101f7e50) done.
     ...
     02/20/20   12:16:27.397 [32374984] [1] : gskkmlib.cpp
      ( 321): ~GSKKMlib(): entering the destructor
     02/20/20   12:16:27.432 [32374984] [1] : gskit.cpp
      (2957): verifyPartnerIdentity(): Entering with
      tcpServerAddr = '127.0.0.1'
     ...
    
    The major delay is in GSKKMlib::gskkmCreateNewKeyDbData().
    
    Initial Impact: Medium
    
    Additional Keywords: TS003347842  SSL  CM Content Manager
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect API and BA client versions 7.1.8.5      *
    * through 7.1.8.9 and 8.1.6.1 through 8.1.10 on all platforms. *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is projected *
    * to be fixed in levels 7.1.8.10 and 8.1.11. Note that this is *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • Upon the fix, the previously affected GSKit function calls will
    show acceptable performance.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT32928

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    81A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-05-20

  • Closed date

    2020-07-15

  • Last modified date

    2020-07-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • API
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81A"}]

Document Information

Modified date:
13 February 2021