IBM Support

IT33018: OFFICE 365 AD HOC BACKUP DOES NOT SHOW MAILBOX, CALENDARS, CONTACTS, OR ONEDRIVE

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APAR status

  • Closed as program error.

Error description

  • Ad hoc backup wizard for Office 365 is not reporting mailbox,
    calendars, contacts, or onedrive resource types that are
    assigned to an SLA.
    

Local fix

  • An ad hoc backup of a single selected resource can be initiated
    from the Office 365 backup screen.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.5.                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available.  The problem is currently *
    * projected to be fixed in IBM Spectrum Protect Plus level     *
    * 10.1.5.2218 and 10.1.6.  Note that this is subject to change *
    * at the discretion of IBM.                                    *
    ****************************************************************
    

Problem conclusion

  • IBM Spectrum Protect Plus Office 365 Ad hoc backup wizard has
    been updated to show mailbox, calendars, contacts, and Onedrive
    resource types that are assigned to an SLA.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT33018

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A15

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-05-29

  • Closed date

    2020-06-08

  • Last modified date

    2020-06-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • GUI
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A15","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
31 January 2024