Question & Answer
Question
Receive the below error message when launching the Cognos configuration on the Linux operating system.
Does this impact Planning analytics Local installation on Linux OS?
See below the error message received.
Using /usr/lib/jvm/java-ibm/bin/java -bash-4.2$ 07/02/2020,15:13:39,Dbg,Use Customized settings for font and color. 07/02/2020,15:13:40,Err,Tomcat's server.xml file does not exist at the following path: /<PA_Install_Dir>/wlp/usr/servers/cognosserver/server.xml 07/02/2020,15:13:40,Err,org.dom4j.DocumentException: /<PA_Install_Dir>/wlp/usr/servers/cognosserver/server.xml (No such file or directory) Nested exception: /<PA_Install_Dir>/wlp/usr/servers/cognosserver/server.xml (No such file or directory), com.cognos.crconfig.data.DataManager.getAppSvrConfigDoc(DataManager.java:3523)com.cognos.crconfig.data.DataManager.checkWLPServerUpgrade(DataManager.java:529)com.cognos.crconfig.data.DataManager.checkUpgrade(DataManager.java:686)com.cognos.crconfig.CRConfigFrame.initDataManager(CRConfigFrame.java:533)com.cognos.crconfig.data.DataManager.getAppSvrConfigDoc(DataManager.java:3523)com.cognos.crconfig.data.DataManager.checkWLPServerUpgrade(DataManager.java:529)com.cognos.crconfig.data.DataManager.checkUpgrade(DataManager.java:686)com.cognos.crconfig.CRConfigFrame.initDataManager(CRConfigFrame.java:533) 07/02/2020,15:13:40,Dbg,com.cognos.crconfig.data.DataManagerException: Unable to parse Tomcat's server.xml file. A parse error occurred: /<PA_Install_Dir>/wlp/usr/servers/cognosserver/server.xml (No such file or directory), com.cognos.crconfig.data.DataManager.getAppSvrConfigDoc(DataManager.java:3537)com.cognos.crconfig.data.DataManager.checkWLPServerUpgrade(DataManager.java:529)com.cognos.crconfig.data.DataManager.checkUpgrade(DataManager.java:686)com.cognos.crconfig.CRConfigFrame.initDataManager(CRConfigFrame.java:533) log4j:ERROR Could not retrieve category [Audit]. Reported error follows. java.lang.ClassCastException: com.cognos.indications.convert.LogAuditTypedLogger incompatible with org.apache.log4j.Logger at org.apache.log4j.xml.DOMConfigurator.parseCategory(DOMConfigurator.java:410) at org.apache.log4j.xml.DOMConfigurator.parse(DOMConfigurator.java:1004) at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:872) at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:755) at org.apache.log4j.xml.DOMConfigurator.configure(DOMConfigurator.java:896) at com.cognos.indications.LogIPFControl.initialize(LogIPFControl.java:240) at com.cognos.crconfig.CRConfigFrame.initDataManager(CRConfigFrame.java:559) at CRConfig.main(CRConfig.java:374) log4j:ERROR Could not retrieve category [Trace]. Reported error follows. java.lang.ClassCastException: com.cognos.indications.convert.LogTypedLoggerNewImpl incompatible with org.apache.log4j.Logger at org.apache.log4j.xml.DOMConfigurator.parseCategory(DOMConfigurator.java:410) at org.apache.log4j.xml.DOMConfigurator.parse(DOMConfigurator.java:1004) at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:872) at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:755) at org.apache.log4j.xml.DOMConfigurator.configure(DOMConfigurator.java:896) at com.cognos.indications.LogIPFControl.initialize(LogIPFControl.java:240) at com.cognos.crconfig.CRConfigFrame.initDataManager(CRConfigFrame.java:559) at CRConfig.main(CRConfig.java:374) log4j:ERROR Could not retrieve category [Perf]. Reported error follows. java.lang.ClassCastException: com.cognos.indications.convert.LogTypedLoggerNewImpl incompatible with org.apache.log4j.Logger at org.apache.log4j.xml.DOMConfigurator.parseCategory(DOMConfigurator.java:410) at org.apache.log4j.xml.DOMConfigurator.parse(DOMConfigurator.java:1004) at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:872) at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:755) at org.apache.log4j.xml.DOMConfigurator.configure(DOMConfigurator.java:896) at com.cognos.indications.LogIPFControl.initialize(LogIPFControl.java:240) at com.cognos.crconfig.CRConfigFrame.initDataManager(CRConfigFrame.java:559) at CRConfig.main(CRConfig.java:374)
See below the error message received.
Using /usr/lib/jvm/java-ibm/bin/java -bash-4.2$ 07/02/2020,15:13:39,Dbg,Use Customized settings for font and color. 07/02/2020,15:13:40,Err,Tomcat's server.xml file does not exist at the following path: /<PA_Install_Dir>/wlp/usr/servers/cognosserver/server.xml 07/02/2020,15:13:40,Err,org.dom4j.DocumentException: /<PA_Install_Dir>/wlp/usr/servers/cognosserver/server.xml (No such file or directory) Nested exception: /<PA_Install_Dir>/wlp/usr/servers/cognosserver/server.xml (No such file or directory), com.cognos.crconfig.data.DataManager.getAppSvrConfigDoc(DataManager.java:3523)com.cognos.crconfig.data.DataManager.checkWLPServerUpgrade(DataManager.java:529)com.cognos.crconfig.data.DataManager.checkUpgrade(DataManager.java:686)com.cognos.crconfig.CRConfigFrame.initDataManager(CRConfigFrame.java:533)com.cognos.crconfig.data.DataManager.getAppSvrConfigDoc(DataManager.java:3523)com.cognos.crconfig.data.DataManager.checkWLPServerUpgrade(DataManager.java:529)com.cognos.crconfig.data.DataManager.checkUpgrade(DataManager.java:686)com.cognos.crconfig.CRConfigFrame.initDataManager(CRConfigFrame.java:533) 07/02/2020,15:13:40,Dbg,com.cognos.crconfig.data.DataManagerException: Unable to parse Tomcat's server.xml file. A parse error occurred: /<PA_Install_Dir>/wlp/usr/servers/cognosserver/server.xml (No such file or directory), com.cognos.crconfig.data.DataManager.getAppSvrConfigDoc(DataManager.java:3537)com.cognos.crconfig.data.DataManager.checkWLPServerUpgrade(DataManager.java:529)com.cognos.crconfig.data.DataManager.checkUpgrade(DataManager.java:686)com.cognos.crconfig.CRConfigFrame.initDataManager(CRConfigFrame.java:533) log4j:ERROR Could not retrieve category [Audit]. Reported error follows. java.lang.ClassCastException: com.cognos.indications.convert.LogAuditTypedLogger incompatible with org.apache.log4j.Logger at org.apache.log4j.xml.DOMConfigurator.parseCategory(DOMConfigurator.java:410) at org.apache.log4j.xml.DOMConfigurator.parse(DOMConfigurator.java:1004) at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:872) at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:755) at org.apache.log4j.xml.DOMConfigurator.configure(DOMConfigurator.java:896) at com.cognos.indications.LogIPFControl.initialize(LogIPFControl.java:240) at com.cognos.crconfig.CRConfigFrame.initDataManager(CRConfigFrame.java:559) at CRConfig.main(CRConfig.java:374) log4j:ERROR Could not retrieve category [Trace]. Reported error follows. java.lang.ClassCastException: com.cognos.indications.convert.LogTypedLoggerNewImpl incompatible with org.apache.log4j.Logger at org.apache.log4j.xml.DOMConfigurator.parseCategory(DOMConfigurator.java:410) at org.apache.log4j.xml.DOMConfigurator.parse(DOMConfigurator.java:1004) at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:872) at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:755) at org.apache.log4j.xml.DOMConfigurator.configure(DOMConfigurator.java:896) at com.cognos.indications.LogIPFControl.initialize(LogIPFControl.java:240) at com.cognos.crconfig.CRConfigFrame.initDataManager(CRConfigFrame.java:559) at CRConfig.main(CRConfig.java:374) log4j:ERROR Could not retrieve category [Perf]. Reported error follows. java.lang.ClassCastException: com.cognos.indications.convert.LogTypedLoggerNewImpl incompatible with org.apache.log4j.Logger at org.apache.log4j.xml.DOMConfigurator.parseCategory(DOMConfigurator.java:410) at org.apache.log4j.xml.DOMConfigurator.parse(DOMConfigurator.java:1004) at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:872) at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:755) at org.apache.log4j.xml.DOMConfigurator.configure(DOMConfigurator.java:896) at com.cognos.indications.LogIPFControl.initialize(LogIPFControl.java:240) at com.cognos.crconfig.CRConfigFrame.initDataManager(CRConfigFrame.java:559) at CRConfig.main(CRConfig.java:374)
Answer
The error does not have any impact on Planning Analytics installation and configuration. The error can be safely ignored for now. Planning Analytics Development team will provide a fix in the future product release.
As of now, this is considered as a low priority issue from the Development team.
APAR number for future reference is-: PH22028
Please subscribe to this APAR if you need to get a notification on the fix.
Please subscribe to this APAR if you need to get a notification on the fix.
https://www.ibm.com/support/docview.wss?uid=swg1PH22028
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"ARM Category":[{"code":"a8m50000000KzIaAAK","label":"Installation and Configuration"}],"ARM Case Number":"","Platform":[{"code":"PF016","label":"Linux"}],"Version":"All Version(s)","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Product Synonym
Planning Analytics Local
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Document Information
Modified date:
26 May 2020
UID
ibm16216105