IBM Support

JR62019: YOU RECEIVE A NULLPOINTEREXCEPTION WHEN RUNNING BPMINSTALLOFFLINEPACKAGE CMD IF SNAPSHOT THRESHOLD IS REACHED

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APAR status

  • Closed as program error.

Error description

  • When the BPMInstallOfflinePackage wsadmin command runs, a check
    determines whether the number of snapshots on the system is
    above the warning threshold. If it is above the warning
    threshold but below the critical threshold, the command deploys
    the snapshot and then tries to return a warning message to IBM
    Workflow Center. However, the following NullPointerException
    (NPE) is logged in the SystemOut.log file on IBM Workflow Server
     instead:
    
    [2/10/20 10:12:25:330 EST] 000003af BPMInstallOff I
    BPMInstallOfflinePackage failed due to: null
    java.lang.NullPointerException
    at
    com.ibm.bpm.pal.commands.CommandServiceImpl.processServerOffline
    Deploy(CommandServiceImpl.java:1986)
    at
    com.ibm.bpm.pal.commands.impl.internal.BPMInstallOfflinePackage.
    execute(BPMInstallOfflinePackage.java:87)
    at
    com.ibm.ws.management.cmdframework.impl.RemoteCommandMgrImpl.adm
    inCmdExecute(RemoteCommandMgrImpl.java:335)
    

Local fix

  • Increase the warning-threshold value. For information, see
    "Configuring notifications and actions for system maintenance"
    (https://www.ibm.com/support/knowledgecenter/SS8JB4/com.ibm.wbpm
    .admin.doc/topics/configuring_maintenance_options.html).
    

Problem summary

  • Instead of logging a warning message, the exception handler
    threw an NPE during deployment.
    
    PRODUCT AFFECTED
    IBM Business Automation Workflow
    

Problem conclusion

  • A fix is available or will be available that handles the NPE and
     logs a warning message.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR62019

  • Reported component name

    BUS AUTO WORKFL

  • Reported component ID

    5737H4100

  • Reported release

    K00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-02-18

  • Closed date

    2020-05-25

  • Last modified date

    2020-05-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    BUS AUTO WORKFL

  • Fixed component ID

    5737H4100

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"20.0.0.1","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
20 July 2020