APAR status
Closed as program error.
Error description
Whenever an RTEMS goes off-line or when a Mirror Hub is promoted to the role of Primary following an FTO failover, the Hub turns the relevant agents off-line;The expectation is that they will reconnect shortly to a different RTEMS/Mirror HUB. To prevent MS_Offline events from being generated during this brief outage, the Hub marks all of the agents with the tag "FA"; The MS_Offline Situation is coded to ignore all statuses that are so tagged. After a predefined period, the "FA" is removed. This is a request to increase the maximum value up to 48 hours.
Local fix
Problem summary
Whenever an RTEMS goes off-line or when a Mirror Hub is promoted to the role of Primary following an FTO failover, the Hub turns the relevant agents off-line; the expectation is that they will reconnect shortly to a different RTEMS/Mirror HUB. To prevent MS_Offline events from being generated during this brief outage, the Hub marks all of the agents with the tag "FA"; the MS_Offline Situation is coded to ignore all statuses that are so tagged. After a predefined period, the "FA" tag is removed which will allow MS_Offline events to be generated. The maximum grace period was 120 minutes which was considered too low under certain circumstances. An enhancement to increase the grace period following the outage of a TEMS before the MS_Offline Situation is triggered for those agents.
Problem conclusion
The maximum grace period was increased to 2880 minutes, (48 hours). The default grace period is 12 minutes and can be overridden using the TEMS environment variable: CMS_FA_GEN_CLEANUP. The fix for this APAR is contained in the following maintenance packages: | service pack | 6.3.0.7-TIV-ITM-SP0001
Temporary fix
Comments
APAR Information
APAR number
IJ13401
Reported component name
TEMS
Reported component ID
5724C04MS
Reported release
630
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-02-11
Closed date
2019-05-06
Last modified date
2019-05-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TEMS
Fixed component ID
5724C04MS
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"630","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
08 March 2023