IJ22929: IBM I FOR AS400 AGENT: HISTORY LOG MONITORING IS NOT DISPLAYING OR ALERTING CORRECTLY FOR MESSAGES IN HISTORY LOG

IBM Tivoli Monitoring 6.3.0 Fix Pack 7 Service Pack 5 (6.3.0.7-TIV-ITM-SP0005)

APAR status

• Closed as program error.

Error description

• PROBLEM DESCRIPTION:
  ========================
  History log
  monitoring is not displaying or alerting correctly for messages
  in history log.
  History log messages displayed in report view
  is not complete. Situations do not alert for messages in
  history log.
  

Local fix

• LOCAL FIX:
  
  There is no local fix. Messages that are sent to
  both the history log and a message queue,
  
  such as the QSYSOPR
  message queue, can be monitored using OS400 Messages to monitor
  the message queue.
  

Problem summary

• ITM IBM i OS agent history log monitor does not return expected
  results.
  
  
  ITM IBM i OS agent history log monitor does not return expected
  results.
  This defect occurs for history log situations and reports.
  Results
  may include some or none of the expected history log records.
  
  An operating system change in IBM i 7.3 changed the history log
  timestamp used by the history log query from local time to
  Universal
  Time Coordinated (UTC).  Records were being returned based
  on UTC time instead of the local time.  An authority change
  caused only
  the latest history log file to be used.  This resulted in
  missing record
  for history log situations and reports.
  

Problem conclusion

• The history log monitor was changed to use the local time to
  search
  for records.  All history log files are now used for searches.
  
  
  The fix for this APAR is contained in the following maintenance
  packages:
  
     | service pack | 6.3.0.7-TIV-ITM-SP0005
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ITM AGENT ISERI

• Fixed component ID

  5724C04A4

Applicable component levels