IBM Support

IT32820: USER INFORMATION IS CHANGED WITHIN MANAGE APPLICATION SERVER PANEL BUT WHEN THEY SAVE IT CHANGES TO DIFFERENT USER

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APAR status

  • Closed as program error.

Error description

  • Changes to user information for the Manage Application Server
screen does not persist properly for Firefox browsers.
IBM Spectrum Protect Plus Versions Affected: 10.1.5
Customer/L2 Diagnostics:
Initial Impact: Low
Additional Keywords: SPP, SPPlus, TS003468016

Local fix

  • Make user information changes using Chrome browser.

Problem summary

  • ****************************************************************
* USERS AFFECTED:                                              *
* IBM Spectrum Protect Plus level 10.1.5                       *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* See ERROR DESCRIPTION                                        *
****************************************************************
* RECOMMENDATION:                                              *
* Apply fixing level when available. This problem is currently *
* projected to be fixed in IBM Spectrum Protect Plus levels    *
* 10.1.5.2218 and 10.1.6. Note that this is subject to change  *
* at the discretion of IBM.                                    *
****************************************************************

Problem conclusion

  • IBM Spectrum Protect Plus has been fixed to properly handle user
information changes made in the Manage application servers
screen.

Temporary fix

  • This behavior was reported using Firefox browser and not
observed using Chrome browser. User may use the Chrome browser
to make appropriate changes in the Manage application servers
screen.

Comments

  • 



APAR Information




    

  • APAR number
    IT32820
    • 

  • Reported component name
    SP PLUS
    • 

  • Reported component ID
    5737SPLUS
    • 

  • Reported release
    A15
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2020-05-11
    • 

  • Closed date
    2020-05-14
    • 

  • Last modified date
    2020-06-08
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Modules/Macros


    

  • GUI

    



Fix information


    

  • Fixed component name
    SP PLUS
    • 

  • Fixed component ID
    5737SPLUS
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A15","Line of Business":{"code":"LOB26","label":"Storage"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            31 January 2024
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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