Troubleshooting
Problem
Incorrect port value in the web server definition can cause the administrative console to falsely report the web server as 'Stopped'
Symptom
The WebSphere Application Server administrative console shows the 'Stopped' status (red X icon) for a particular web server even when the web server is confirmed to be up and running.
Additionally, for IBM HTTP Servers, attempting to start the web server from the administrative console might report one of the following errors:
| Webserver <webserver_name> could not be started. View server logs for further details. |
| Windows Service name <ihs_service_name> on <node_name> Web server could not be started. |
Resolving The Problem
- From the WebSphere Application Server administrative console, select Servers > Web servers.
- Click on the problematic web server to open its web server definition.
- Make a note of the value specified for the Port field.
- Review the native web server configuration to verify which port(s) the web server is listening on (for IBM HTTP Server, ports are configured by way of the Listen directive in the httpd.conf).
- If the native web server is listening on a port different from the value specified in the web server definition's Port field, the Port field value must be updated to reflect the correct port.
- Save changes to the WebSphere Application Server configuration.
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Document Information
Modified date:
07 September 2022
UID
swg21375578